Ashley Gibbs Email & Phone Number

At Litera, I lead a diverse team of experts in legal tech, showcasing the products we support under Litera's Firm Performance umbrella. While leading this team is my main priority, I also serve as a trusted advisor for our customers and prospects, tailoring our tools to their specific goals and challenges. This role allows me to focus on my passion for.

Worcester, MA

As part of the digital technology team I collaborated across all areas of the organization to introduce transformative capabilities to better our customer, agent and employee experiences. I facilitated marketing and training programs where appropriate and worked throughout the implementation lifecycle to ensure successful change for all parties involved.

Greater New England

I worked alongside law firms to implement technical efficiencies around matter management and experience collection at the firm. I provided best practices around change management, application design and firmwide rollouts.I co-led the company’s training efforts and worked with the Customer Success team on process improvements and documentation.

Greater Boston Area

As Marketing Operations Manager I developed and implemented firmwide systems and processes that aligned with the firm’s priorities. In my seven years at Dechert I successfully launched a CRM system, business development tracking tool and an experience application. I managed the team’s education and communication efforts and provided core support to our.

Greater Philadelphia Area

As a Marketing Coordinator, I focused on the department’s operational goals, which directly relate to and further the firm’s business development objectives. I played a lead role in our team’s successful global rollout of the Client Relationship Management system, InterAction; developing communication approaches, training materials and best practices, and.

Greater Philadelphia Area

In my marketing assistant role at Dechert I worked closely with the business development team to execute a range of client servicing tasks. I produced client research materials, populated client diversity surveys and responded to RFPs, liaising with many of the firm's departments. I assisted in generating business trend and status reports and coordinated.

Bala Cynwyd, PA

Provided comprehensive support to the owner/CEO of four upscale multi-million dollar fitness centers. Performed client and corporate account management as well as managed website content, territory research projects, marketing projects, external communication, implementation of health insurance programs and special events execution.

Greater Philadelphia Area

Provided complete support of the Director, 3 Doctors, 14 Therapists, intake coordinator and 400 clients; managed prescription refills, maintained all client accounts and managed all clientele insurance.