Lashondra Jackson Email and Phone Number

Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirementsAssessing business needs via business process analysis, collaboration, and observation.Determining how to integrate SAP software programs to enhance targeted business processes.Collaborating with the IT team to offer technical solutions and resolve issues.

Reduced the patient referrals backlog by 45% by delegating task amongst the teamVerifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.Monitor daily and monthly close out procedures for internal controls and cash balancing.Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.

Assisted in developing training programs for the organization for the process of handling product to prevent contamination based CDC standards.Analyzed the determining reasons for system inaccuracies as they occur and recommend methods to prevent future inventory discrepancies. Ensure that all daily requirements are being met by staff and any projects meet the deadlines given.Effectively plan and communicate daily volume and assign work to team members. Adjust manpower throughout the day, in conjunction with other leads, to ensure customer orders are processed in a timely manner.