Medical Social Worker
I was charged to execute an all-encompassing role, formulating care plans and conducting motivational counseling with numerous patients with simple-to-complex medical needs. Leverage cross-functional partnerships alongside driving continuous process improvements that enhance case management efficiency.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:► Collaborate cross-functionally and interdepartmentally with leaders and teams to craft care plans, attain rehabilitation goals, enhance quality of life of a caseload of 15+ patients with diverse, complex medical needs.► Administer counseling to 300+ patients individually utilizing advanced crisis management acumen to salvage vulnerable situations.► Employed advanced knowledge of community resources and patient care options to develop post-hospital therapeutic care for 300+ people.► Chaired weekly team meetings and bi-weekly family conferences alongside co-chairing monthly support groups for stroke survivors encouraging truth-telling to enhance effective case management. ► Improved effective case management via implementing depression screening for new stroke patients to identify mental health needs, thus helping patients thrive within home settings after discharge.► Earned increased recognition for outstanding performance and won the 2020 Pride Award with 20+ high fives.► Crafted the first-ever new hires resource guide for the department assisting case managers with quick reference book for common needs and enhancing operational efficiency.► Developed stroke recourse guide for caregivers and stroke survivors to enhance recovery while contributing to stroke certification for the department.