Lasitha Yasantha Email & Phone Number

Sri Lanka

Identify IT Issues, troubleshoot, and resolve with Strong customer-focus and problem-solving attitude.Respond to assigned IT support tickets, resolve them within IT SLA with user Satisfaction.Attending to the IT tickets on timely manner - By keeping users informed about their IT Support Tickets while maintaining required IT documentation and technical documentationProvide first-line investigation and diagnosis of all Incidents and IT Support Service Requests.Perform regular (Daily / Weekly / Monthly) checks on servers, workstations, PC’s and LaptopsPerform regular (Daily / Weekly / Monthly) backups of servers and systems and test the reliability of performed backupsMaintain and repair servers, workstations, PC’s and Laptops for a Smooth IT Operational infrastructure.Constantly monitor the network links and external services and proactively coordinate with ISPs and System Vendors if any anomalies found.Collaborate with other IT Administrators and work on improving the current systems and practicesProviding necessary training to users and keep them aware of current security & IT best practicesCoordinate with vendors and measure their services are up to their SLA and communicate to managementMaintain the ISO 27001 & ISO 9001 standards

Katunayake, Western Province, Sri Lanka

Fortude is a leading global enterprise and digital services company, connecting technologysolutions to businesses.It's offer transformative end-to-end ERP implementations, adopt accelerators, and drive productivity through add-ons, integrations and extensibility on the cloud. Our enterprise-wide technology services capability spans data and analytics, managed services, automation,and digital advisory. Lead the ICT infrastructure of the business unit. Monitoring, configuring, and maintaining share point cloud services, data classification of the data. Monitoring and maintaining networks and servers. (File, AD, Backup, NAS, Application services) Upgrading, installing, and configuring new hardware and software through the SCCM and manual. Implementing security protocols and procedures to prevent potential threats (Crowd Strike) Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimize computer systems. Documenting processes, as well as backing up and archiving data. Responsible for ICT Asset inventory and maintains. Supervising and mentoring IT department employees, as well as providing IT support. Keeping up to date with advancements and best practices in IT administration.

Colombo, Western Province, Sri Lanka

The Brandix Group is the largest exporter of apparel in Sri Lanka. It is engaged in developing, manufacturing, and marketing end-to-end apparel solutions to global fashion super brands. We employ over 47,000 associates across 42 manufacturing locations in Sri Lanka, India, and Bangladesh. Monitoring, configuring, and maintaining share point cloud services, data classification of the data. Monitoring and maintaining networks and servers. (File, AD, Backup, NAS, Application services) Upgrading, installing, and configuring new hardware and software through the SCCM and manual. Implementing security protocols and procedures to prevent potential threats (Crowd Strike) Creating user accounts and performing access control. Documenting processes, as well as backing up and archiving data.

Colombo, Sri Lanka

Full range of operations in which a nation’s naval forces may be involved is vast, ranging from high intensity war fighting at one end to humanitarian assistance and disaster relief operations at the other end. This broad continuum of operations can be broken down into distinct roles, each demanding a specific approach to the conduct of operations. Accordingly, the three main roles envisaged for the SLN are; Military, Diplomatic and Constabulary.

Rathmalana

Piliyandala

Bsc (Hons) Computing, Information Technology, Upper Second-Class Honours

Az-900T00 - Microsoft Azure Fundamentals, Information Technology

Diploma In Computer Networks, Computer Systems Networking And Telecommunications

Windows Network Administrator, Information Technology, Excellent

Activities and Societies: Data Transmission Introduction Network Network Devices Ip Addressing Client OS Installation Workgroup Network.

Diploma In Network Administration With Security (Dna), Computer Technology/Computer Systems Technology

Diploma In Computer Network Administrator, Computer Systems Networking And Telecommunications

Graphic Designing Course &, (N.V.Q.) 4 Th Level

Advance Level Education, Information Technology

Electrician Course, Electrician