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Sales and Merchandising Skills• Increased sales by 30% in on year at Casual Corner.• Maximized visual merchandising to create excitement and sales.• Organized and facilitated seminars and fashion shows.• Planned sales and promotional events.• Coordinated multiple departments with a $20 million budget.• Developed and fostered community outreach.• Increased department sales by maintaining and merchandising.Operational Skills• Multi-store management.• Built and fostered strong relationships with internal and external customers.• Reduced loss due to shrinkage to 1.9% by implementing process improvements.• Maximized staffing to reduce cost by 8%.• Effectively analyzed and forecasted sales and staffing plans for profit and loss.Team Development• Actively recruited, interviewed and hired associates and associates and volunteers.• Delivered new hire onboarding and training.• Developed and created training programs and curriculum.• Coached, developed, and recognized employees and volunteers.
Precision Eye Care
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Operations ManagerPrecision Eye Care Mar 2016 - Present-Ensures daily management of sales, payroll, and controllable expenses, for Optical clinic.-Effectively uses Key Performance Indicators for coaching and developing team.-Identifies opportunities to grow the business and improve performance.-Merchandise planning and buying to drive sales in boutique.-Accurately communicated statistical results and identifies business needs by department.-Evaluates product performance, pricing, sell through, and inventory levels.-Continuously identifies and develops talent to promote to the next level.-Ensures all areas of visual standards are being executed.-Manages interviewing, hiring and orientation process.-Develops processes and procedures based on practice goals.-Vendor relationship management.-Facilities management.-Special projects including, IT, marketing, and equipment purchasing.
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Retail Operations ManagerAries Apparel May 2015 - Mar 2016-Ensured daily management of sales, payroll, and controllable expenses, for multiple locations and tournament business.-Delivered Business Results utilizing key performance indicators.-Identified opportunities to grow the business and improve performance.-Accurately communicated statistical results and identifies business needs by department.-Evaluated product performance, pricing, sell through, and inventory levels.-Identified and developed talent to promote to the next level.-Developed strategies to maximize business.-Ensured all areas of visual standards are being executed.-Manages interviewing, hiring and orientation process.
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Field Visual Merchandiser/TrainerPandora A/S Jul 2012 - Feb 2015Copenhagen, Dk-Ensured compliance with objectives by training management and staff in the PANDORA way of selling, product knowledge, company background, and key performance indicators. Using company training materials as well as creating account specific materials.-Developed and maintained relationships with owners, managers, and key personnel to develop sales and marketing plans to increase excitement and sales of the brand.-Used strong business acumen to increase top line sales by merchandising top sellers and writing orders to support stock levels.-Collaborated with cross functional team members to develop individual action plans for each store to meet stated business deliverables and "KPI"s.-Ensured brand consistency through training on visual standards and PANDORA guidelines.-Identified in-store branding opportunities and creatively problem solve solutions.-Participated, created, and supported in-store events related to new store openings, new product launches, and seasonal events.-Executed merchandising and floor moves based on seasonal changes, business needs, and trends.-Delivered on time reports and forecasting for all territory reports including photos and sales recaps.-Communicated effectively with internal and external customers.-Upgrade stores to higher levels to improve brand image and sales. -
Financial Services RepresentativeColumbia Credit Union Jan 2010 - Jul 2012Vancouver, Washington, Us-Successfully achieved sales and service activities in the branch by using effective listening and profiling skills.-Assisted consumer and business members with all financial needs including opening accounts, loans, and resolving complex service issues.-Referred customers to other areas of Columbia Credit Union as appropriate.-Effectively converted service opportunities into sales. -
Personal BankerUs Banccorp Dec 2007 - Jan 2009-Successfully achieved sales and service goals for in-store branch location by telephone and outside sales.-Proactively sought new customers through in-store marketing and in-aisle prospecting.-Assisted consumer and business members with all financial needs including opening accounts, loans, and resolving complex service issues.-Referred customers to other areas of US Bank as appropriate.-Effectively converted service opportunities into sales.
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Sales AssociateMacy'S Nov 2008 - Dec 2008New York, Ny, Us-Exceeded sales and credit goals.-Excellent customer service skills.-Responsible for recovery and presentation in my department.-Increased sales in "Charter Club" by 12% by maintaining and merchandising. -
Interim Director Of Childeren'S MinistriesFirst Presbyterian Church Feb 2006 - Sep 2006-Lead children's educational programs including Sunday School, Kids Club, and Children's Church for preschool through fifth grade.-Select, prepare, and create curriculum.-Recruit, train, supervise, and recognize up to 160 volunteers.-Maintain budget for programs.-Purchase and order supplies and equipment.Plan and coordinate special events including Advent Festival, Children's Christmas program, Easter Egg Hunt, Fall Carnival, and Vacation Bible School.-Supervised nursery care.
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Store ManagerCasual Corner Nov 1987 - Jun 1997-Achieved store sales goals by managing Key Performance Indicators, sales training, floor managing, and personal sales.-Directed recruiting, hiring, and training of new associates.-Created strong merchandising and visual presentation to increase traffic.-Effectively controlled stock and inventory to achieve 1.9% shortage.-Organized and facilitated seminars and fashion shows.-Planned sales and promotional events.-Supported district by running multiple stores.
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Area ManagerMervyns Feb 1993 - Aug 1995Us-Coordinated multiple departments with a 20 million dollar budget.-Developed sales plans, staffing budgets, and strategies.-Training manager for new management candidates.-Responsible for the management, scheduling, discipline and recognition, and reviews of over sixty associates.-Adjusted floor plans to support my departments business needs and trends.
Lisa Smith Skills
Lisa Smith Education Details
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Clark CollegeGeneral
Frequently Asked Questions about Lisa Smith
What company does Lisa Smith work for?
Lisa Smith works for Precision Eye Care
What is Lisa Smith's role at the current company?
Lisa Smith's current role is Operations Manager at Precision Eye Care.
What is Lisa Smith's email address?
Lisa Smith's email address is rl****@****att.net
What is Lisa Smith's direct phone number?
Lisa Smith's direct phone number is +136021*****
What schools did Lisa Smith attend?
Lisa Smith attended Clark College.
What are some of Lisa Smith's interests?
Lisa Smith has interest in Children, Education.
What skills is Lisa Smith known for?
Lisa Smith has skills like Visual Merchandising, Customer Service, Sales, Merchandising, Retail, Sales Management, Inventory Management, Team Building, Training, Coaching, Leadership, Strong Business Acumen.
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