I am a highly motivated and results-focused professional with extensive experience managing customer support operations, a BBA in Marketing, and a deep interest in the technology and gaming arenas. My talent for understanding the specific needs of my customers allows me to recommend best-in-class products that meet their immediate and long-term requirements while contributing to high levels of retention and future sales. A collaborative team player, I excel at serving as the voice of the customer to software developers and engineers, providing valuable input to influence product and feature development efforts. Additionally, I have experience in C#/C++, and have released a game on the Google Play store.I am always happy to expand my network and I welcome new connections from professionals with an interest in product management, product development, software development, and marketing.