Laszlo Dzsacsovszki Email & Phone Number

Munich, Bavaria, Germany

Budapest

Analysing requirements, planning, and executing manual tests of software solutions for a Regional Security Coordinator company to support the seamless operation of European Transmission System Operators. The focus is mostly on acceptance and regression testing in effective cooperation with the multinational client and development teams. (JIRA, Confluence, TestRail)

Budapest

Managing the acceptance testing activities of a Xerox e-commerce application for major telecommunication, finance, pharmaceutical, and retail businesses in the UK, Ireland, France, Italy, Portugal, and Canada. Supporting pre-sales, process modeling, reviewing user stories; Developing and communicating test plans and user scripts for customers, internal functions, and suppliers; Training of test users, following up test results and managing issue resolution. Supervising the work of the global user training team (1 US, 3 UK based technical trainers); Creation of process documentation and user guides; Validation of reports; Providing end-user training, and post-go-live support

Budapest

Managing a team of localization, supplier management, and IT specialists to deliver specific Xerox services for global accounts. Identifying and implementing process improvement ideas. Completion of an SSC operation ramp-up project (infrastructure extension, operation model development, ISO 9001/27001 certification, recruitment of 30+ people)

Budapest

Management of a global purchasing center of NOKIA Indirect Sourcing. Responsible for the provision of efficient transactional purchasing services in IT, Professional Services, Marketing categories. Managed 60 people in a Shared Service Center environment.Operating the supplier master data processes and catalog-based purchasing infrastructure; creation and analysis of standard and ad-hoc reports for Indirect Sourcing (INS). Delivering key projects (contract lifecycle management, late payment reduction, enterprise-level supplier master data management) Developing a Six Sigma deployment strategy for INS Operation, mentoring 4 Green Belt projects, provision of Six Sigma awareness training for global INS.

Budapest

Management of the IT Project Management Office of T-Online. Completed various projects about billing systems, web applications, IPTV, online sales channels Consultative sales of unique IT solutions in B2B segment ( Integrated procurement systems, e-auction tools, web portals, electronic invoicing) Providing IT operations and customer service support for clients. Developed and implemented a company level operational process model, and get it certified according to ISO 9001 and BS7799. Created and managed a Balanced Scorecard structure to report the business performance for the stakeholders.Managed 20-25 project managers, SW developers, network operators, process auditors, salespeople, IT operators, and customer service agents

Master Of Business Administration (Mba), Business/Managerial Economics

Master'S Degree, Electrical And Electronics Engineering