Latarsha Epps Email & Phone Number

Experienced Customer Service Representative with a demonstrated history of working in the furniture industry. Strong support professional skilled in Negotiation, Microsoft Word, Retail, Customer Satisfaction, and Team Building.

Listed skills include Customer Service, Negotiation, Outlook, Microsoft Office, and 8 others.

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  Customer Service Representative

  Leggett & Platt

  Jan 2005 - Present

  • Maintain several large accounts to ensure customer satisfaction• Answer product inquiries from vendors as well as consumers• Generate customer sales and inventory reports• Obtain, verify, and update customer information• Contact furniture companies for freight agreements and payment information• Request, locate, send, and receive customer account information and shipping terms• Perform receptionist duties as required• Provide support services for customers and consumers• Reassign accounts to Client Managers based on Business Status• Assist in preparation of agendas, materials, and notes• Maintain routine files and assist in establishing office systems• Generate customer sales and inventory reports• Enter customer orders into computerized account system accurately• Proof and edit customer purchase orders

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  South Suburban College

  Business Administration