Latasha Marshall Email and Phone Number
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Latasha Marshall personal email
Latasha Marshall is a Sr. Research Consultant at Optum. She possess expertise in data entry, medical billing, medical coding, microsoft office, customer service and 13 more skills.
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Senior Research ConsultantOptum Jul 2020 - PresentRemote•Developed and maintained Data Driven Rules (DDRs) for the SpecialtyRX Analytics Suite•Translated highly complex claims processing concepts into rule requirements•Monitored FDA Drug approvals for Specialty Pharmacy•Built, loaded, and tested custom KnowledgeBase (KB) extracts•Created detailed client-facing documentation for each quarterly release•Collaborated with subject matter experts to troubleshoot complex issues and find innovative solutions•Participated in the development of the EM Pro Analyzer• Mentored employees in the 2023 OptumInsight Mentorship Program• Conducted audits and performed the quality analysis of data-driven rules across multiple lines of business and rule suites.• Participated in user acceptance testing (UAT) of the claim accuracy testing and code search functionality in Content and Rules Studio (CRS).• Analyzed product assessment data to assist with the client adoption of SpecialtyRx edits. -
Senior Product Research Analyst- Medicaid TeamOptum Oct 2018 - Jul 2020Remote•Developed and maintained Data Driven Rules (DDRs) from Medicaid State-specific policies•Researched and responded to client queries•Monitored Medicaid NCCI Edit Files•Collaborated with others to troubleshoot complex issues and find innovative solutions•Converted data into a more streamlined and usable format to be used in our edits•Responsible for monitoring California, Indiana, Massachusetts, Oregon, and South Carolina Medicaid policies.•Planned quarterly updates of each states Medicaid specific edits.•Created detailed client-facing documentation•Organized and restructured the workflow and maintenance process for the South Carolina Workgroup
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Senior Product Support Analyst (Strategic Support Manager)Optum Nov 2016 - Oct 2018Remote•Troubleshoot escalated issues for the ACE, Claims Manager, and Claims Editing System products•Researched Commercial, Medicaid, and Medicare LCD and NCD policies•Provided strategic partner support to high-priority clients•Assisted with the setup and customization of client environments•Led weekly calls to discuss client needs, escalated issues, and identify solutions•Developed custom reports and dashboards to be shared with internal and external stakeholders•Monitored time to resolution for high-priority tickets•Helped team members manage workloads and prioritize requests•Assisted with the onboarding of new employees•Built custom data-driven rules (DDR) and iLOG edits to meet clients' business needs
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Product Support AnalystOptum Dec 2015 - Nov 2016Colorado Springs, Colorado•Received, classified, and prioritized inbound client requests•Provided clinical support for Claims Manager, Claims Editing Systems, Epic CCI files, LCD and NCD files, and Contract Manager•Ensured proper documentation of client issues, research conducted, and final resolution•Demonstrated knowledge of applicable industry regulations and standards (e.g., coding, CMS, ICD-10, CPT, HCPCS)•Utilized resources to drive resolution of applicable problems/issues (e.g., websites, ONYX, knowledgebases, product manuals, SharePoint)•Created and troubleshoot custom rules and drop flags for Claims Manager and Claims Editing Systems•Submitted enhancement requests to improve client experience
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Icd-10 Claims Support AnalystApex Systems Jun 2015 - Dec 2015Colorado Springs, Colorado Area•Supported the Optum Claims Manager and Claims Editing System products•Triaged incoming support requests
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Coding Development TraineeIod Incorporated Jan 2015 - Apr 2015Remote•Reviewed and coded over 300 inpatient medical records•Reviewed medical records for diagnosis, procedure code, POA indicators, and discharge dispositions assignments•Developed and refined coding skills in an inpatient setting•Utilized Optum’s Webstrat and 3M Encoder software•Assigned DRGs, POA indicators, HAC, and composed provider queries -
Teletech@Home AssociateTeletech Oct 2014 - Jan 2015Colorado Springs, Colorado Area•Assisted customers with billing inquiries, technical support, and sales•Utilized multiple applications to resolve client tickets on time•Provided chat and phone Support to customers from a remote location
Latasha Marshall Skills
Latasha Marshall Education Details
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Health Information Management -
Health Information Systems Technology
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Career StepInpatient & Outpatient Medical Billing & Coding -
Medical Radiologic Technology/Science - Radiation Therapist
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Amelia High SchoolGeneral Studies
Frequently Asked Questions about Latasha Marshall
What company does Latasha Marshall work for?
Latasha Marshall works for Optum
What is Latasha Marshall's role at the current company?
Latasha Marshall's current role is Sr. Research Consultant.
What is Latasha Marshall's email address?
Latasha Marshall's email address is la****@****oup.com
What schools did Latasha Marshall attend?
Latasha Marshall attended University Of Cincinnati, University Of Cincinnati, Career Step, University Of Cincinnati, Amelia High School.
What skills is Latasha Marshall known for?
Latasha Marshall has skills like Data Entry, Medical Billing, Medical Coding, Microsoft Office, Customer Service, Sales, Retail, Medical Terminology, Powerpoint, Outlook, Microsoft Word, Microsoft Excel.
Who are Latasha Marshall's colleagues?
Latasha Marshall's colleagues are Merida Barker, Valerie Ott, Sadjada Wilson, Mba, Ryan Stillion, Kelli B. Collins, Charlotte Velazquez-Flores, Mshcm, Sonda Johnson.
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Latasha Marshall
United States
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