Latasha Cooper, Mph Email & Phone Number
@philips.com
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Who is Latasha Cooper, Mph? Overview
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Latasha Cooper, Mph is listed as Salesforce Professional at Talent Stacker | Salesforce Career Development Program, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at philips.com and a matched LinkedIn profile for Latasha Cooper, Mph.
Latasha Cooper, Mph previously worked as Business Process Analyst at Philips Healthcare and Quality Monitoring Coordinator at Philips Healthcare. Latasha Cooper, Mph holds B.S., Psychology from University Of Florida.
Email format at Talent Stacker | Salesforce Career Development Program
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AeroLeads found 1 current-domain work email signal for Latasha Cooper, Mph. Compare company email patterns before reaching out.
About Latasha Cooper, Mph
I am a Salesforce Professional who has hands-on experience with the Salesforce Platform. I am engaged in multiple Salesforce communities and groups to increase my Salesforce knowledge, awareness and professional connections. In my free time I enjoy participating in Salesforce Community groups both learning and helping others to leverage Salesforce to improve productivity and efficiency for their employers and co-workers. I am also a member of a Salesforce Professional Development Program to fully understand the Salesforce Ecosystem and network to build valuable relationships in the Salesforce space.Outside of my passion for Salesforce I enjoy spending time with family and friends, reading, and learning about different types of investing.
Listed skills include Training, Process Improvement, Quality Assurance, Management, and 47 others.
Latasha Cooper, Mph's current company
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Latasha Cooper, Mph work experience
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Salesforce Professional
Current-Member of the Talent Stacker Professional Development Program-Team of Individuals Learning/Understanding/Exploring best practices around Salesforce and the broader Salesforce ecosystem-Participating in Live Workshops surrounding key Salesforce Professional Topics in order to become a high quality Salesforce Professional and Employee-Salesforce Study.
Business Process Analyst
Current
Quality Monitoring Coordinator
Review and evaluate telephone interactions based upon predetermined service criteria.Complete evaluation scoring forms and documentation.Provide comments and clarity on forms to ensure accurate feedback.Attend regular scoring calibration sessions to assure accuracy of scoring results.Provide guidance, technical advice, interpretation and advisory.
Supervisor
Ensured competence and continuity of 12-15 customer service representatives through effective training, motivation, coaching, development and recognition.Managed agent average handle time (AHT), quality, training, attendance and service level adherence through daily one-on-one feedback.Planned, created and delivered performance improvement plans and.
Scorer/ Team Lead
Supervised the daily activities and performance of 5 scorers to ensure compliance with departmental standards and guidelines.Identified training opportunities and implemented training initiatives as needed.Ensured agent compliance to attendance expectations through daily tracking and supervision.Evaluated student responses to open-ended questions according.
Public Health Intern
Constructed and evaluated of parenting course at Atlanta Detention Center, created computer based training module for HIV Prevention/Intervention program, responsible for HIV testing and education.
Jr. Analyst
Responsible for performing research, data collection, and data analysisDetected behavioral trends and suspicious activities for further investigationComplied with local, state, and federal lawsResponsible for compiling reports for management
Service Associate
Educated loyal and prospective members/providers regarding health insurance policy information and appeals process.Managed member and provider relationships by providing guidance to callers regarding benefit and eligibility, explanation of benefits, claims status/resolutions,treatment authorizations and customer material requests.Received ongoing training.
Latasha Cooper, Mph education
B.S., Psychology
Mph, Public Health
Frequently asked questions about Latasha Cooper, Mph
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What company does Latasha Cooper, Mph work for?
Latasha Cooper, Mph works for Talent Stacker | Salesforce Career Development Program.
What is Latasha Cooper, Mph's role at Talent Stacker | Salesforce Career Development Program?
Latasha Cooper, Mph is listed as Salesforce Professional at Talent Stacker | Salesforce Career Development Program.
What is Latasha Cooper, Mph's email address?
AeroLeads has found 1 work email signal at @philips.com for Latasha Cooper, Mph at Talent Stacker | Salesforce Career Development Program.
Where is Latasha Cooper, Mph based?
Latasha Cooper, Mph is based in Atlanta, Georgia, United States while working with Talent Stacker | Salesforce Career Development Program.
What companies has Latasha Cooper, Mph worked for?
Latasha Cooper, Mph has worked for Talent Stacker | Salesforce Career Development Program, Philips Healthcare, Alorica, Harcourt Assessment, and Aniz, Inc.
How can I contact Latasha Cooper, Mph?
You can use AeroLeads to view verified contact signals for Latasha Cooper, Mph at Talent Stacker | Salesforce Career Development Program, including work email, phone, and LinkedIn data when available.
What schools did Latasha Cooper, Mph attend?
Latasha Cooper, Mph holds B.S., Psychology from University Of Florida.
What skills is Latasha Cooper, Mph known for?
Latasha Cooper, Mph is listed with skills including Training, Process Improvement, Quality Assurance, Management, Policy, Call Centers, Customer Service, and Microsoft Office.
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