Latasha Peeler Email & Phone Number

Kansas City, Mo, Us

Grandview, Missouri, United States

Cashier/Team LeaderAccept payments from customers. Forms of payments used by customers included cash, credit cards and debit cards, SNAP/EBT and WIC, and checks. Ensure the customer receives the correct change. Assist customers in locating items from their shopping lists. Direct customers to specific aisles to find the items they are looking for. Assist customers on the use of their Price Chopper Reward Cards. Direct them to the app and instruct them on how to use the app (clipping coupons to their card, accessing an alternate reward card, how they can redeem their points). Approve the purchase of tobacco and alcohol to customers. Verify customer’s age by examining their approved form of identification (state issued driver’s license, passport, government identification. Assist customers with reading their receipts, and the screens at self-checkout; ensuring that they receive the correct prices and discounts. Help with the training of new cashiers at the registers or at self-checkout. Calculate and input correct pricing on items. Processed returns and exchanges. Assist customers in using the self-checkout. Assistance includes entering in the correct PLU (product lookup codes), how to enter in their Price Chopper Reward telephone number, making payment with cash, credit/debit/gift cards, coupon entries.Customer ServiceProcess payment for groceries, Western Union, Money Orders and Missouri Lottery purchases. Method of payments include cash, credit or debit card, checks, SNAP/EBT and WIC. Process Missouri Lottery sales and issue monetary winnings Log Western Union transactions for store record. Record items that customers leave behind either at the registers, in shopping carts or outside in the parking lot. Answer incoming calls and direct them to the appropriate staff and/or departments. Receive messages and deliver them to the right staff or department.

Kansas City, Missouri, United States

Provided support coordination services as defined by the Missouri Department of Mental Health Waiver Manual as well as the EITAS Employment Manual and Job Description. Conducted assessments required for services. In a team-based support system with the client, their guardian, family and their service providers, create a support plan with specific goals and outcomes that would instruct staff on ways to support them on their path of independence. Requested, assessed, and implemented services based on the client’s needs and abilities. Such services would include residential housing, day programs, behavioral support, mental health services, respite care personal assistant, and community integration. Evaluated services and the providers monthly and quarterly to ensure they are following the Waiver Manuel as defined by Missouri’s Department of Mental Health. Conducted monthly and quarterly service monitoring to ensure that the client is in a safe and healthy environment. Service monitoring are also conducted to see if the providers are adhering to the service plan. Requested, calculated, and submitted service budgets to the Kansas City Regional office for current and new services. Ensure that the budget for residential services such as Independent Supported Living are within the means of the individual and their financial income (employment, inheritance, and/or social security income). Maintained detailed case notes and other records as required. Case notes were collected and copies were provided to agencies, guardians and families as required and neededAs a mandated reporter, Support Coordinator reports all forms abuse and neglect, may it be from the provider and/or family. Acted as an advocate for the clients to ensure that their needs are defined and met specifically for them. Inform service providers, guardians, and family of any changes the clients are requesting that would benefit their goal of living an independent life.

Kansas City, Missouri

Developed and implemented social and life skill programs to improve a client’s lifestyle based on their personal mental and behavioral health needs. Programs are designed after pairing with clients and observing their behaviors and interaction with their support staff, community partners and providers, family, roommates, and their interactions within the community. Such programs are: Self Esteem, Money Management and Budgeting, Bullying, Social Interactions and Personal Hygiene. Worked with parents and support staff on implementing personally designed programs and how to collect necessary data to determine progression or regression of the client’s needs and skills. Collected and report data; evaluate progression with program. Use data to determine how to adjust implemented programs. This information is used internally with other behavioral health specialists assigned to the case as well as with assigned support staff from other agencies and community providers. Utilized billing programs to bill for services, time, and other approved expenses.

Junction City, Kansas

Assisted clients in applying for and maintaining their public assistance benefits (food assistance, cash assistance and childcare) by answering questions they may have about the benefits and their minimal qualifications; receiving and registering applications, reviews, requested documents; inform clients of the status of their case and the balance of their Electronic Benefit Transfer (EBT) card. Utilized Kansas Eligibility Enforcement System (KEES) database to register applications, review, interim reports and requested documents. Track information such as applications, documents and incoming phone calls on the appropriate trackers. Assisted other departments (Vocational Rehabilitation, Adult Protective Services, Child Protective Services, and Employment Services) by verifying case statuses, benefit amount, updated personal information (address and phone number and household size) and providing their clients to ways and means to apply for benefits. Prepared memorandums, letters and reports for distribution to clients, agency vendors, housing authorities and other DCF offices. Process incoming mail, faxes, emails and packages and distribute them to the proper department/person. Schedule appointments, vehicle use, and conference room use for staff, agency vendors, and other DCF employees. Submitted and received orders for office supplies, vehicle maintenance and repair, building maintenance and repair.

Junction City, Kansas

Greater New York City Area

Brooklyn, New York

Tailored Individual Living Plans for 20 clients/families based on their specific needs. Such needs included creating a savings plan, obtaining and maintaining employment, maintaining their children's education and childcare, maintaining benefits. Scheduled weekly and bi-weekly meetings with clients to review their progress. Assisted clients/families in their transition from shelter to permanent housing (supportive housing, affordable housing, public housing, etc.) Discharged 15 families from the shelter due to finding permanent housing, relocated to another state, or were found ineligible for services. Assisted clients/families in processing disability, unemployment, and Food Stamps/SNAP and Cash Assistance benefit claims. Educated a case load on when they would receive their Food Stamps/SNAP and Cash Assistance benefits, Unemployment, Social Security Income/Disability and Department of Veterans Affairs benefits and the amount they are expected to receive. Researched and referred clients/families to fiduciary programs for assistance with budgeting their income. Motivated clients/families in finding employment and job training services, registering children in schools and day care centers, to apply for housing subsidies and affordable housing lotteries, and enrolling in GED programs.

Jamaica, New York

• Assisted other teachers in their class room of about 15 students.• Assisted children as they entered into the facility and into the program.• Substituted for teachers during their absences.• Monitored activities such as snack, recreation, and arts and crafts.

Jamaica, New York

Assist Education Department chair.Assist teachers/group leaders in the After-school ProgramAssist clients/residents with educational and employment needs.Organize workshops that would improve clients/residents' current situations.

New York, Ny

• Assisted residents in their daily job search.• Maintained a job board that provided leads to potential jobs.• Maintained a resource guide pertaining to job training, salary averages, requirements, etc. • Assisted residents in their job search.• Tutored residents in the GED classes.

Telecommunication Operator-Maintainer (Full Time) 09/1999 - 12/2001 Supervised, installed, operated and performed maintenance on manual and automated telecommunications equipment. Trained soldiers on how to operate, maintain and store their equipment and materials. Kept record of equipment and materials issued throughout the division. Performed daily, weekly, and monthly Preventive Maintenance Checks on equipment, safes, and vehicles. Reported deficiencies and repair requests to the proper personnel. Administrative Clerk (Full Time) 12/2001 - 06/2003 Received and submitted applications for training and schools for over eighty solders in the command. Provided daily, weekly, and monthly status reports of soldiers assigned to the command. Such reports included deployments, schools, training, Permanent Change of Stations (PCS) and leave. Received, processed, and distributed mail to over 300 soldiers as a mailroom clerk.

Bachelors Of Professional Studies, Human Services

Associate Of Arts (A.A.), Human Services