Zopa is a British online bank which offers banking product such as Loans, Credit Cards, Car Finance and Savings product to UK customers.●As a Senior Quality Engineer in CCS, build & maintain automation test using provar and rest assured API testing framework for Salesforce Service Cloud platform. ●Evaluating the functional or requirement specification, user stories and writing Test Cases, execution and validating the functionality of the applications against stakeholder requirements and company standard.●Executing Automation Regression suite and maintaining test scripts, debugging and fixing related issues.●Partnership with Product and Engineering Managers and whole squad to ensure ceremonies (like refinement) are answering the questions that need to be answered before work begins, preventing unnecessary rework/bugs, incidents and risk events.●As senior quality engineer at Zopa not only focus on testing but also focus on quality of ‘How’ we do things. (Definition of Ready, Jira ticket Quality) Gather monthly squad ‘Quality’ metrics and feedback to the team to drive efficiency. ●Encouraging the Squad to use the Risk Decision method when making decisions (If we release how likely is it that we will cause and issue and how severe would it be)●Prepared Test Strategy/Test plans and worked with product team to collate & understand business requirement using ‘Refinement’. ●Raising critical bugs, issues or blockers in stand up to resolve issues and progress updates.●Created Jira Dashboard so squad can view ‘Quality’ metrics to track progress.●Created best practices around testing and Quality process in the squad to drive squad efficiency.●Mentor for Juniors and helped squad to onboard new members.●Have conducted demos to stakeholder and engineering team to propose different approach or ways to test salesforce platform.

•Quality Assurance testing of Salesforce Service Cloud, Sales Cloud, Lightning, Custom Apex Code, Batch Execution jobs.•Provar Automation Testing, Manual Testing and Experience testing Web APIs using (e.g. Postman).•Programming Experience using Java and CICD implementation of provar automation test using Jenkins and Docker.•Microsoft SQL Server Management Studio comfortable using query for database testing and SOQL query using workbench.•Able to automate Salesforce backend using Rest Assured API using Java technology and Provar.•Experience with CI/CD (Jenkins & Docker) and the ability to implement & run automation from scratch.•Experience with writing test plans, test cases, bugs and Test Completion report.•Exposure to Agile Environment and ability to work in a fast-paced environment.•Ability to up-skill and technically train other team members. Passionate about knowledge sharing.

• Primarily involved in User Acceptance Testing for the GFK Salesforce system.• Have involved in understanding the Salesforce customisation done for the Release 1 project. • Good at writing BDD test scenarios in the GHERKIN language. • Have hands on exposure in doing End to End validations on the business process followed in GFK using salesforce system. • Have done extensive API integration testing between Salesforce to MuleSoft using POSTMAN UI. • Have identified automation regression test suite and have done automation testing using the Provar/Tosca tool to configure/customise the UI. • As part of testing have analysed the sprint user stories and understand the salesforce customization required for it and raise business clarification and to understand the Salesforce design. • As part of recent changes in the salesforce, involved in testing the product hierarchy and to raise bugs in JIRA if any defects are found. • Have involved in testing the Salesforce Campaign Management solution. • Have hands on exposure to Salesforce administrator task such as configuring/ customising reports/dashboards, create/customise page layouts, objects, fields, button, create validation rules, create users and create public groups.

• Experience in testing the Salesforce Cloud technology as system administrator and Salesforce QA. • Have exposure in preparing the test plan and test approach document for the project and understand the overall architecture and to understand the testing scope. • Experience in testing Salesforce.com customization, visual force pages, components, security access, workflow approvals, data validation, data analytics, sales and service support, search functionality, custom reports and dashboards and tabs, sharing rules.• Proficient in testing the data migration project from source Salesforce org to destination org, extensive experience in web-to-lead, email to case. • As part of testing, I have exposure and hands on experience on Salesforce administrative tasks such as navigating to set up to create users and manage users, assign permission sets to users profile, create customise list views, create custom page layout and assign to users, create custom buttons and links, create customised fields in the page layout, verify the field level security for field access, create validation rules, create reports and dashboard.

• Have 8 years of experience in the Information Technology as Quality Assurance Test lead with Salesforce CRM, PEGA, Guidewire product testing and mainframes manual testing.• Have worked as Test Lead and have been involved in all phases of testing life cycle and have worked in different test methodology (Agile, Waterfall and V Model).• Have gained domain knowledge in Insurance & its concepts.