"Quality is not an act, it's a habit" - AristotleI am Latha, a classic Chennaite. I am a certified Black Belt Six Sigma professional with almost 15 years of corporate experience in quality management, training & sales across various sectors, including Insurance, Banking, Hospitality, and IT.My profession is Quality Control & Client management, and my passion is Yoga and mental wellness. I love to probe into customer issues and come up with the best product/solutions they deserve.My background in sales and psychology gives me a whip hand when working with quality control and customer satisfaction.I take great pride in achieving CSAT (customer satisfaction scores) and QA measures of more than 80% in my previous assignments.I believe in a customer-centric approach and I excel at implementing great ideas with given constraints.I can bet on my hunch, but I prefer to chase down data for my decisions.I prefer to be in a constant "Learn mode", and I love to refine and drive myself to be a better person. Luckily, I'm obsessed with staying organized and making everyone's life easier.I am a firm believer in work-life balance. My passion for Yoga and meditation helps me achieve it effortlessly.Feel free to connect with me at 904209055 or lathamlegal@gmail.com.Social Links:Facebook: https://www.facebook.com/latha.m.56829