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Premalatha Ganta Email & Phone Number
Help Desk Specialist
at
Ensign College
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Help Desk Specialist
Location
Salt Lake City, Utah, United States
Who is Premalatha Ganta? Overview
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Quick answer
Premalatha Ganta is listed as Help Desk Specialist at Ensign College, based in Salt Lake City, Utah, United States. AeroLeads shows a matched LinkedIn profile for Premalatha Ganta.
Premalatha Ganta previously worked as Tech Manager at Ensign College and Lab Manager at Ensign College Alumni. Premalatha Ganta holds Bachelor Of Technology - Btech, Information Technology, A from Ensign College.
Company email context
Email format at Ensign College
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Ensign College
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Profile bio
About Premalatha Ganta
To work in a challenging environment where my strengths and abilities will help me in achieving substantial growth of both company and me in accordance with performance & recognition.Highly self-motivated and ability to work in an Global and diverse organization.
Listed skills include Microsoft Office, Event Planning, Event Management, Collaborative Problem Solving, and 11 others.
Current workplace
Premalatha Ganta's current company
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7 roles
Premalatha Ganta work experience
A career timeline built from the work history available for this profile.
Help Desk Specialist
CurrentTaking initial telephone or email inquiries, troubleshooting, and managing relatively simple hardwaresoftware or network problems.Maintain the record of common issues related to customer complaints and report them to highermanagement If required.Met and exceeded service level agreements on a consistent basis
May 2022 - Present
Tech Manager
Troubleshoot and maintained all networking devices and infrastructure in the lab, including switches,routers, firewalls, and servers.Resolved issues with VMware, Vpn, and OpenVAS applications.Designed and built an independent network for a cyber security challenge hosted by the college.
Mar 2018 - Feb 2023
Lab Manager
Current
Jan 2017 - Present
Technical Support Help Desk
• Installing software and potential troubleshooting issues.• Configure and manage software and its functions.• Focusing on helping customers with hardware and software-related issues.
Feb 2019 - Feb 2023
Counselor
-Trained and offered floor support to new customer service executives.-Answered calls in a prompt courteous manner and resolved issues.-Met and exceeded service level agreement on a consistent basis.-Solved customer issues and up sold products and services by analyzing customer needs.-Received best customer service appreciation award.
Mar 2008 - Aug 2010
Customer Service Representative
• Promptly responded to general account inquiries.• Made requested policy and account changes. • Consistently improved customer satisfaction through expert resolution.• Excelled in exceeding daily credit application goals. • Developed highly empathetic client relationships and earned reputation for delivering exceptional customer service
Mar 2008 - Aug 2010
2 education records
Premalatha Ganta education
Bachelor Of Technology - Btech, Information Technology, A
Associate'S Degree, Social Media And Marketing, A
FAQ
Frequently asked questions about Premalatha Ganta
Quick answers generated from the profile data available on this page.
What company does Premalatha Ganta work for?
Premalatha Ganta works for Ensign College.
What is Premalatha Ganta's role at Ensign College?
Premalatha Ganta is listed as Help Desk Specialist at Ensign College.
Where is Premalatha Ganta based?
Premalatha Ganta is based in Salt Lake City, Utah, United States while working with Ensign College.
What companies has Premalatha Ganta worked for?
Premalatha Ganta has worked for Ensign College, Ensign College Alumni, The Church Of Jesus Christ Of Latter-Day Saints, You Broad Band, and Hsbc.
How can I contact Premalatha Ganta?
You can use AeroLeads to view verified contact signals for Premalatha Ganta at Ensign College, including work email, phone, and LinkedIn data when available.
What schools did Premalatha Ganta attend?
Premalatha Ganta holds Bachelor Of Technology - Btech, Information Technology, A from Ensign College.
What skills is Premalatha Ganta known for?
Premalatha Ganta is listed with skills including Microsoft Office, Event Planning, Event Management, Collaborative Problem Solving, Time Management, Customer Service, Teaching, and Microsoft Excel.
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