Responsible for overseeing the day-to-day operations of the Food & Beverage service at the Club at Parkwood Village, ensuring a seamless and exceptional level of service for all members and guests. This role involves delivering high-quality hospitality services that contribute to the overall guest experience, particularly during events, corporate functions, and special occasions hosted at the club.

GUAM is a project-based club. The project-based approach also allows me to adapt to the evolving landscape of the industry, incorporating the latest trends and technologies into our work.Role:• Collaborate with the Events Coordinator to develop innovative event concepts, themes, and detailed plans tailored to the interests of GUAM members.• Research and secure suitable venues, arrange catering services, and oversee the logistics of setup and teardown to ensure smooth event… Show more GUAM is a project-based club. The project-based approach also allows me to adapt to the evolving landscape of the industry, incorporating the latest trends and technologies into our work.Role:• Collaborate with the Events Coordinator to develop innovative event concepts, themes, and detailed plans tailored to the interests of GUAM members.• Research and secure suitable venues, arrange catering services, and oversee the logistics of setup and teardown to ensure smooth event execution.• Design and distribute eye-catching promotional materials, including flyers and email campaigns, to maximize event attendance and engagement.• Provide on-site support during events, managing registration, assisting attendees, and addressing any issues that arise to ensure a seamless experience for all participants.• Maintain accurate event records, including attendance data and feedback, and assist in preparing comprehensive post-event reports to analyze success and identify areas for improvement.• Work closely with club members, external partners, and vendors to coordinate event logistics and secure sponsorships, ensuring successful event partnerships.• Gather participant feedback through surveys and direct interactions, analyze the data to identify trends, and suggest actionable improvements for future events.• Continuously seek out new ideas and approaches to enhance the quality and impact of GUAM events, staying up-to-date with industry trends and best practices. Show less

• Delivered exceptional customer service by assisting customers with inquiries, complaints, andproviding information on products and services.• Managed photo printing and personalized product services, i.e. custom canvasprints and mugs, to meet customer specifications.• Efficiently processed returns and exchanges while ensuring compliance with Kmart’sreturn policies.• Handled markdown products, pricing adjustments, and inventory management tosupport sales and… Show more • Delivered exceptional customer service by assisting customers with inquiries, complaints, andproviding information on products and services.• Managed photo printing and personalized product services, i.e. custom canvasprints and mugs, to meet customer specifications.• Efficiently processed returns and exchanges while ensuring compliance with Kmart’sreturn policies.• Handled markdown products, pricing adjustments, and inventory management tosupport sales and promotions. Show less

At Hilton Surfers Paradise Hotel & Residences• Maintaining rooms according to standards whether they are vacant or occupied.Completing assigned tasks within the given timeframe.• Alerting the supervisor or Executive Housekeeper to any maintenance or securityconcerns.• Interacting with guests according to established standards.• Gathering and returning any items left behind by guests in vacated rooms.