Tia Gettys Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

• Assisting in conducting User Acceptance Testing (UAT) for software applications, ensuring that final products meet business requirements and user expectations.• Documenting and reported UAT findings and suggesting improvements, facilitating timely revisions and enhancing user satisfaction.• Review task and process the request based on the line of business and where the task was generated.• Work tasks by priority and deadline dates• Efficiently communicate with management, technology, and production teams to increase productivity and improve process.

• Led a collaboration group to streamline policy processing procedures, improving efficiency across teams.• Issued 16+ insurance policies daily by accurately processing underwriter data and ensuring error-free documentation.• Coordinated data gathering with underwriters and retailers, achieving a 98% on-time policy completion rate.• Partnered with IT teams to troubleshoot and resolve issues in networked systems, minimizing policy production delays.

Charlotte, North Carolina, United States

• Applied IBM cybersecurity training to ensure data security and compliance in daily operations.• Managed insurance verifications for 16+ providers daily, meeting client standards for accuracy and speed.• Contributed to system administration by supporting secure processes aligned with network security fundamentals.

Belmont, North Carolina, United States

• Programmed machines to collect inventory from withing the storage container.• Oversee the inventory of machine parts and tools, ensuring that all items are accurately tracked and accounted for.• Analyze inventory data to identify trends, forecast needs, and optimize inventory levels.• Prepare and present inventory reports to management, highlighting key metrics and recommending improvements.• Maintain and update inventory management systems.

United States