Latifa Thomas Email and Phone Number

Operated forklifts and pallet jacks to transport, load, and unload materials efficiently and safely within the warehouse.Assisted with inventory management, ensuring timely and accurate order fulfillment.Coordinated with warehouse teams to streamline operations, reducing downtime and improving workflow.Followed safety protocols and OSHA regulations to maintain a hazard- free work environment.

Provided high-quality swim lessons to children, adults, and competitive swimmers, tailoring lessons to individual skill levels.Developed and implemented safety-first swim programs, focusing on water safety, stroke development, and technique refinement.Organized and led swim clinics, group lessons, and private instruction.Supervised pool areas, ensuring compliance with safety protocols and handling emergencies with quick response.Mentored junior instructors, providing guidance on best practices in swim instruction and safety.Consistently received positive feedback from clients, recognized for patience and professionalism.

Provided front-line customer support, resolving inquiries and addressing concerns to ensure a positive customer experience.Assisted customers with product information, returns, exchanges, and billing questions.Handled high-volume customer interactions while maintaining a professional and helpful demeanor.Trained new team members on customer service best practices and company policies.Consistently achieved high customer satisfaction ratings and contributed to repeat business.