As an Operations Manager at Resumepointe, I oversee the daily operations of a large retail store, ensuring efficiency, quality, and customer satisfaction. I manage a team of 8 staff members, providing coaching, training, and feedback to enhance their performance and development. I am also pursuing a Master's degree in Logistics and Supply Chain Management at Birmingham City University, where I am learning how to optimize the flow of goods and services, reduce costs, and improve sustainability. I have a keen interest in applying my knowledge and skills to the retail industry, where I have more than five years of experience. I hold a Bachelor's degree in Psychology from the University of Lagos, which helps me understand human behavior and motivation in the workplace and in the market.