• Led the HR effort, and enforced best practices, as an innovative catalyst for a multi-faceted business consulting firm.• Advised business partners and owners on labor laws to safeguard compliance. • Audited and maintained processes.• Assisted with recruitment / hiring for various roles within the organization.• Oversaw performance reviews and goal management sessions' utilization of frameworks, tools, and methods that yield optimum output and professional development for overall staff and organizational improvements. • Trained, mentored, and coached to maximize employee retention and reduce workforce attrition.• Directed compensation analysis for various position tracks.

• Applied expertise and leadership to jump in immediately to cover a leave period of a Talent Acquisition Specialist who supported the critical D2C (Direct to Consumers) technology business group of retailers Macy's, Bloomingdale's, and Bluemercury. • Communicated cutting edge technology innovation & projects, and rigorously screened to select top talent that was beneficial for next generation advancements of order management, fulfillment, supply chain, and inventory optimization systems & architecture. • Collaborated with other IT Talent Specialists and ensured corporate compliance was met.• Managed candidate experience to promote employer branding (Macy's) to skilled Technologists.

• Selected as Lead Recruiter of direct hire requirements for a Big 4 client. Participated in conference calls with their corporate recruiters, and directed & updated our recruiters accordingly. Tracked status of pending, new, ongoing, and filled requirements.•Communicated with all levels of technical professionals (including CIO and CTO).•Full life-cycle recruitment for a broad range of technical IT positions.•Participated in the development of sourcing strategies. •Developed pipeline of key IT talent to market.

• Successfully filled IT-specific jobs for top clients.• Sourced and recruited for “hot” job orders for Information Technology clients for contract, contract-to-hire, and direct hire positions. Experienced in staffing for exempt and non-exempt positions.• Served as central point of contact for candidates to bridge them with IT opportunities with scopes ranging from Executive, Project Management, Software Development, Infrastructure, ERP, Data Warehousing, and others.

Rendered specialized staffing services by sourcing, screening, and interviewing candidates on behalf of clients for contract, contract-to hire, and direct positions in the aviation and aerospace industry.

• Mentored Technical Recruiters on recruitment benchmarks.• Collaborated with management on reducing cost per hire.• Interfaced with clients to improve results throughout the on-boarding life cycle.

• Successfully recruited top talent for Fortune 500 clientele.• Conducted full lifecycle recruiting for “urgent” and “high need” job requisitions.• Filled positions in various tracks: Project/Program Management, Business Consulting/Analysis, Specialized IT (Programmers, DBAs, QA Analysts), General IT (Helpdesk, Networking, etc), Finance, Administrative, Customer Service, and Light Industrial.• Skilled in placing W-2, 1099, H1, TN, and Sub consultants. Proficient understanding of various Visas and their processes.

• Served as a liaison between Technology and clients.• Consulted and trained HR professionals on internet recruiting techniques and best practices. Operated as Subject Matter Expert on Boolean Search Strings via Top Search Engines. • Researched, analyzed, and managed multi-million dollar account base.• Trained clients (HR professionals) on website products to increase the ROI (return on investment) of corporate contracts. Also trained clients on using the website in conjunction with various Applicant Tracking System / ATS software for HRIS (Human Resource Information System) processes. Plus, offered expertise on OFCCP (Office of Federal Contract Compliance Programs) internet applicant tracking.

Served as liaison for the marketing and legal departments to analyze and administer license (contracts) to manufacture textiles for a national bedding products manufacturer.

• Supported the client relationship for customers receiving print and online media for the construction industry.• Managed contracts / accounts of customers to secure annual account renewals / customer retention.

• Resolved concerns of internal and external national / commercial customers, while generating vast revenue through inside sales by using tactics to close sales lead via the telephone. • Operated as a bridge for branch offices in service and sales support by answering questions from prospects regarding products and services.

Assisted residential and commercial customers with account and billing inquiries via inbound contact center.