• Interview clients to acquire information about taxable income, previous tax returns, deductible expenses, or any allowances incurred• Make entries with the use of tax forms and tables to determine what the client owes• Determine appropriate plans on how to prepare returns, which is achieved by reviewing income statements or previous returns• Use the appropriate accounting software or system to prepare tax returns• Apply tax laws and regulations to accurately prepare and file tax returns for clients, ensuring compliance with federal, state, and local tax laws• Provide exceptional customer service to clients by addressing their inquiries and concerns in a timely and professional manner, ensuring client satisfaction and building strong relationships

• Delivered positive experiences that solved customer’s challenges in one call• Drove sales on products and services that kept customers happy, connected and improved their wireless experience• Resolved customers issues, billing, and/or handling product Q&A• Listened carefully to customer’s questions, assessed their needs and used the tools and resources at my disposal to address any concerns• Resolved device issues using troubleshooting techniques and provided clear and concise information

• Helped clients to stay focused on personal development, transformation, while providing mentorship• Helped clients make significant positive changes in their lives, whether it was in their careers, relationships, health, or overall well-being• Created daily plans for goal setting, mindset shifts, behavior modification, and provided ongoing support and encouragement• Promoted All-natural Health and Wellness supplements for Weight-loss, Weight Gain, overall fitness goals, etc

• Demonstrated and sold mobile devices to guests, showcasing the latest product features and capabilities• Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieved greater customer satisfaction• Answered guest questions and walk-through features of wireless devices to resolve confusion about device features• Explained the latest promotions, sales incentives and offerings to promote savings and drive sales• Detailed product features for customers to provide information for best decisions based on personal needs

• Frequently interfaced with parents to provide clear updates on student’s progressThrough written and verbal communication, significantly familiarized students with computer technology• Participated in regular training courses to keep up-to-date with new teaching methods and development in the field• Enhanced student learning by optimizing wide range of instructional approaches and positive reinforcement strategies• Demonstrated creativity in designing engaging and interactive lessons that cater to student’s individual learning styles• Implemented strategies to promote a positive and inclusive classroom environment, ensuring all students feel supported and valued• Collaborated with colleagues to develop and implemented a curriculum that meets the unique needs and interests of the students

• Coordinated and planned educational and recreational activities for the children to enhance their development and kept them engaged• Maintained a safe and clean environment for the children by organizing and tidying up their toys, books, and play areas on a regular basis• Developed and implemented a consistent routine for the children, including wake-up times, meal times, homework times, and bedtime, to promote structure and stability in their lives• Assisted with transportation for the children to school and activities• Established open and effective communication with the parents to provide updates on the children activities, progress, and any concerns or issues that may arise• Created a fun and stimulating learning environment for the children by incorporating educational games, crafts, and activities into their daily routine• Engaged children in creative and imaginative play to foster their cognitive and social development