Latonya Thomas Email and Phone Number
Latonya Thomas work email
- Valid
- Valid
Latonya Thomas personal email
- Valid
Seeking for a challenging and interesting role of Customer Service Representative where my extensive experience will be further utilized and enhanced.Energetic, goal-oriented Customer Service agent with over twelve years of experience in retail and call center environments. Tactfully handle stressful and difficult situations. Excellent decision making skills, experienced in call center and customer support technology.
-
Call Center Customer Experience AssociateCox Communications Dec 2020 - PresentAtlanta, Ga, Us -
Production Information SpecialistCanon It Solutions Inc. Jun 2013 - PresentAssist with potential and current Canon customers in making a purchase. Providing a variety of sales support services, of direct sales and literature requests, provide product specifications and features.Provides supply and accessory compatibility information, assisted customers with Canon Direct Website navigation, dealers locations, and warranty service and support options. -
Customer Service RepresentativeQvc, Inc Aug 2011 - Jun 2013West Chester, Pennsylvania, UsProvide knowledge of our products and assist customers with other support such as account information on their Q-card (credit card). Gather and provide shipping information.Responsible for order taking, and providing excellent customer service to our customers.Meets and exceeds talk time and Quality Assurance -
Benefits Service Center RepXerox Hr Soluations Sep 2012 - Apr 2013Responds to customer inquiries in a call center environment. Research and resolve complex benefits issues for the Lockheed Martin firm. Explains compound Federal Benefits processes to customers and assists them in completing standard documents/forms required to complete various Federal Benefits actions. Maintain high service standards by being available, accurate, prompt and knowledgeable.
-
Customer Service/Retention/Retail Sales RepresentativeNtelos Wireless Communications Dec 2000 - Sep 2010Responsible for maintaining operational and merchandising standards. Performed daily cash handling procedures. Programmed wireless handsets.Processed credit evaluations, activated new service and provided billing information. Met and exceeded target productivity goals.Resolved client issues who were considering cancelling service. Consistently accomplished high retention rate for the team by providing excellent customer service and researching other competitive cellular companies to provide the best plan rates. Assisted wireless cell phone customers with items such as adding minutes and troubleshooting.
-
Retail Customer Care/Sales RepresentativeNtelos Wireless Dec 2000 - Sep 2010Processed credit evaluations, activated new service and provided billing information. Met and exceeded target productivity goals.Resolved client issues who were considering cancelling service. Consistently accomplished high retention rate for the team by providing excellent customer service and researching other competitive cellular companies to provide the best plan rates. Assisted wireless cell phone customers with items such as adding minutes and troubleshooting
-
Retail Assistant ManagerThings Remembered Apr 2000 - Dec 2000Burr Ridge, Il, UsAssisted the Store Manager in achieving sales and other financial targets.Trained new employees and prepared weekly schedule. Assisted customers to satisfy their needs.Participated in store activities by stocking and processing incoming and outgoing merchandise shipments in a timely manner. -
Retail Assistant ManagerThings Remembered Apr 2000 - Dec 2000Burr Ridge, Il, UsAssisted the Store Manager in achieving sales and other financial targets.Trained new employees and prepared weekly schedule. Assisted customers to satisfy their needs.Participated in store activities by stocking and processing incoming and outgoing merchandise shipments in a timely manner.
Latonya Thomas Education Details
-
Culinary Institute Of VirginiaCulinary Science -
Culinary Institute Of VirginiaCulinary Science
Frequently Asked Questions about Latonya Thomas
What company does Latonya Thomas work for?
Latonya Thomas works for Cox Communications
What is Latonya Thomas's role at the current company?
Latonya Thomas's current role is Call Center Customer Experience Associate at Cox Communications.
What is Latonya Thomas's email address?
Latonya Thomas's email address is la****@****ail.com
What schools did Latonya Thomas attend?
Latonya Thomas attended Culinary Institute Of Virginia, Culinary Institute Of Virginia.
Who are Latonya Thomas's colleagues?
Latonya Thomas's colleagues are Mat Dolberg, Jenny Hankins, Marcus Eagles, Sang Pak, Sam John, Matt Werner, Mba, Jennifer Ponte.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial