● Directed and oversaw the design, implementation and support of UKGPro and iCIMS for an organization specializing in property management software managing a team of three, including a Lead HRIS Analyst, Senior HR Analyst and HR Analyst● Developed plans, specified the scope, managed issues, identified & mitigated risks, managed interdependencies, plans and conducted user acceptance testing and develops & executes implementation plans● Collaborated with members of the Recruiting team on iCIMS application tracking system reporting, it’s functionality and make recommendations to the Talent Acquisition leaders on process improvements● Recommended process improvements, innovative solutions and changes those that contribute to improving the HRIS department’s offerings to the organization; collaborated as needed with the Chief People Officer, Senior Vice President of Human Resources, Vice President of HR, VP Talent Acquisition, Director of Benefits, Director of Compensation and the VP of Information Technology as needed● Analyzed work processes and facilitated business process redesigns which contribute to improving HR and Payroll efficiency and effectiveness.o Partnered with the Payroll, IT and HR team and vendors on planning, developing and implementing future HR systems which aligned with RealPage’s goals and objectiveso Partnered with corporate IT and system vendors to resolve technical issues that range in duration, complexity and impact● Led projects, including converting global employees to global profiles in UKG Pro to track country-specific data and enabling technology and data collected to build talent profiles for Success Management while ensuring on-time completion within budget● Designed and developed complex reports and analytics for the analysis of data for senior leaders and HR stakeholders; ensures stakeholders have access to all systems and are properly trained on running reports

● Managed the UltiPro HCM cloud-based system, including upgrades, configuration, testing, security, reporting and compliance, in addition to coaching and training an HR Analyst and Compensation Analyst for a privately held international luxury hotel● Strategic partner responsible for collaborating with HR, Payroll, IT and Finance departments in system implementations and process efficiencies to enhance current systems and business operationso Recommended HRIS (UltiPro’s module UKG Pro) and compensation best practices which eliminated identified antiquated and manual processeso Improved data integrity, process improvement, system enhancements and reduced spending on external consultants by creating and leading a centralized HRIS departmento HR System Developer SME expertise contributed to designing and modifying stored procedures, wrote SQL queries and built interfaces to add, update and delete employee data in UKG Pro for tracking purposes as well as eliminated the need for contract developers, a cost which would have resulted in $50K+ in contract fees to write the interfaceso Implemented the Manager Self Service module of UltiPro providing various workflow approvals to eliminate paper and streamline processes● Oversaw the compensation processes which included participating in the Mercer Hotel Industry Compensation Survey data collection by compiling and analyzing compensation data received from Mercer to make salary range recommendations● Improved areas of Compensation, including managed the configuration, reporting and security in iCIMSo Identified the need to automate processes and reduce manual entries, partners with Talent management to modify interfaces between UltiPro and iCIMS as well as migrating data from HR Smart to iCIMS which contributed to increased data integrityo Built interfaces between the HR system and an external Benefits Administrator● Built and modified business intelligence reports using Cognos

Managed health and welfare benefits programs including compliance, renewals, benefit plans in the HRIS / Payroll system, billing and payment, communications, open enrollment, claims administration, and day-to-day team leadership. Ensured compliance with all Federal and State regulations regarding FMLA, EEO, HIPAA, Workers Compensation, FLSA, etc. Provided direction and expert advice to all levels of employees concerning benefits. Supported administration of the 401k program, including weekly funding, audits, non-discrimination testing, and overseeing 5500 filings. Created and maintained regular reports to be presented to senior leadership regarding employee and plan activity. Served as a vendor/broker liaison for retirement issues, and managed escalated issues. Managed executive-level benefit plans. Completed benefit audit requests. Administered Benefits in accordance with the ACA. Managed the delivery of benefits including Medical, Vision, STD/LTD, COBRA, 401k, Leave Administration, etc. Partnered with vendors to implement new benefits provider programs. Coached, mentored, and developed HRIS and Benefits staff of five. Led and collaborated on process/system design, configuration, testing, and post-launch support. Worked collaboratively with HR team members, Payroll, Finance, and other stakeholders to improve processes, identify system functionality, and recommend and implement changes. Researched and resolved complex issues. Developed complex reports to support business needs. Documented and maintained system configurations, procedures, user documentation, and system updates. Wrote and modified SQL queries to extract data for analytics. Prepared data for analysis and reporting of mandatory compliance reports, both State and Federal. Built databases (Microsoft Access) to track turnover and monitor payroll costs. Initially hired as Manager, HRIS & Analytics, role expanded to include managing Benefits.

Maintained and enhanced the HRIS application (ADP Enterprise). Trained users on day-to-day procedures such as benefit module data entry and testing to ensure compliance with company policies and procedures and best practices. Designed and modified reports in ADP to provide analytical data for the company. Extracted and compiled data from HRIS system and prepared reports for analysis and mandatory reports such as Vets-100, EEOC, and Affirmative Action Plan. Monitored trends and best practices to make recommendations to business partners and the executive team.

Managed learning management systems, including day-to-day functionality, upgrades, and new implementations. Created training materials relating to HR and talent development. Developed processes to track hiring and succession planning. Developed and implemented performance management tools. Provided reporting and data analysis using Reportsmith, Microsoft Excel, and Microsoft Access.

• Manage annual Merit and STI program process partnering with Compensation from an HR Systems consultation perspective• Analysis, maintenance and audit of data during annual Merit and STI process partnering with Compensation and Payroll• Extensive knowledge of reporting requirements and development within ADP• Provide overall HR Systems support that includes an emphasis on benefits and compensation• Accountable for Merger, Acquisition and Divestiture activity related to systems support for Compensation, Benefits and HR Business Partners• Functional lead for HRIS Department providing hands on direction, guidance and leadership support for two HRIS Analysts.• Monitor trends and best practices to make recommendations as needed• Develop, implement, and lead HR Business Partner training on Dean Foods business processes within ADP• Manage multiple deliverables and participation on various committees including Legal Entity Rationalization, Mergers, Acquisitions, Divestitures and Employee Data Management providing HR Systems support and recommendations related to best practices• Partner with external vendors to ensure data loads incoming and outgoing are timely, up-to-date, and accurate.• Continuous analysis, maintenance, and audit of external data loads to ensure accountability and accuracy of data.

• Developed new business applications supporting benefits, payroll, and HR Professionals• Evaluated, analyzed, and monitored trends providing recommendations for best practices.• Document requirements and translate into proper system requirement specifications.• Developed detailed implementation and upgrade project plans.• Created test plans• Managed small scale projects• Designed communication plans (correspondences, presentations, and other materials) for knowledge transfer to end-users.

• Gathered requirements for design of an automated invoicing application using Websphere Studio Application Developer• Modified code to comply with security issues• Ensured Section 508 compliance for HR systems applications• Executed extensive testing of code and application for quality assurance• Documented processes and procedures• Developed User Manuals for HR Systems applications• Develop reports for time reporting system using ReportSmith and Actuate.• Convert existing reports in PowerBuilder and Oracle reports to Actuate. • Compile data for the Office of Personnel Management SF113-G report.• Compile data for report to TVA EEO office.• Perform bi-weekly Payroll Data warehouse updates• Familiar with TVA labor agreements in order to maintain pay rules• Resolve customer issues/problems.