Latorie Wallace Email & Phone Number
Who is Latorie Wallace? Overview
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Latorie Wallace is listed as Founder at The Real Amnesty Project (T.R.A.P.), based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Latorie Wallace.
Latorie Wallace previously worked as Visionary & Founder at National Expungement Works (Formally Known As National Expungement Week) and Co-Founder at We Baked. Latorie Wallace studied at Northwestern High School.
About Latorie Wallace
“I was a Aunt before I was born, I’m going to be a mom, first because it leads me to tmy pour and nurture into any seed(s) that are more than just a nut.” HoodDoula
Latorie Wallace's current company
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Latorie Wallace work experience
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Visionary & Founder
Co-Founder
We BAKED (We Bring Awareness & Knowledge Educating Demographics) is a Non-Profit geared towards the education of Cannabis and it's healing properties.
Advisory Board Member
Managing Director
Director Of Programming
Principal Consultant
Sis Support/Aspen It Help Desk Team Lead
- Serves as the initial point of contact for help desk support to internal DCPS employees and external customers for the DCPS Student Information System.
- Delivers the highest level of customer service to users via telephone, email and in-person.
- Logs user inquiries in a ticket tracking system. Daily reviews any open issues or requests from end-users and follow-up accordingly.
- Determines nature of obstacles and best DCPS staff to resolve, tracks and follows up until issue is resolved.
- Coordinates or implements several small-sized projects, or components of a larger project.
- Tracks and reports progress of projects through use of various computer programs and tools.
It Associate
- Provide escalated 1st Tier help desk support to all customer staff and their representatives
- Log all incoming problems and requests and actions taken to resolve them
- Troubleshoot and resolve incidents and satisfy requests
- Correctly refer unresolved problems to higher level (Tier 3) support work groups
- Respond to live call referrals from Tier 1 Agents and provide technical support to Tier 1 Agents
- Update the problem record upon problem or request resolution, or escalation.
It Associate
- Supported Non-profit end users
- Setup up VTC Equipment for Conferences
- Performed setup, relocation, and return of workstations and phones for new and existing users
- Prepared and Troubleshot Network and Local Printers
- Performed inventory and Windows 7 migration
Associate
- Support 300 + OPIC end users
- Provided technical support for PC Hardware and Software issues via telephone, Email, Remote Assistance, and Deskside
- Setup up VTC Equipment for Conferences
- Perform setup, relocation, and return of workstations and phones for new and exiting users
- Use CA Service Desk for running and tracking tickets
- Setup/Troubleshoot Network and Local Printers
Network Analyst
Information Systems Support Specialist
Latorie Wallace education
Education record
Education record
Frequently asked questions about Latorie Wallace
Quick answers generated from the profile data available on this page.
What company does Latorie Wallace work for?
Latorie Wallace works for The Real Amnesty Project (T.R.A.P.).
What is Latorie Wallace's role at The Real Amnesty Project (T.R.A.P.)?
Latorie Wallace is listed as Founder at The Real Amnesty Project (T.R.A.P.).
Where is Latorie Wallace based?
Latorie Wallace is based in Washington DC-Baltimore Area, United States, United States while working with The Real Amnesty Project (T.R.A.P.).
What companies has Latorie Wallace worked for?
Latorie Wallace has worked for The Real Amnesty Project (T.R.A.P.), National Expungement Works (Formally Known As National Expungement Week), We Baked, Cage-Free Repair, and Cage-Free Cannabis.
How can I contact Latorie Wallace?
You can use AeroLeads to view verified contact signals for Latorie Wallace at The Real Amnesty Project (T.R.A.P.), including work email, phone, and LinkedIn data when available.
What schools did Latorie Wallace attend?
Latorie Wallace studied at Northwestern High School.
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