Latoya Bowens Email and Phone Number

I helped to launch this position with CLIMB’s co-founders to create a new experience for members as we aim to redefine primary care.In addition to elevating the member experience by acclimating them to our systems and assisting with all tech issues, I also provide graphic design and copyright services for digital and print needs.Other responsibilities include managing new process documentation and updating, refreshing and creating website and event information weekly.

I LOVE basketball and am so happy to be able to serve the girls in JTown in this role.I started as an assistant coach for the MS girl's team in 2019.2022 - I became the MS head coach and assisted the HS girl's teams.2023 - I am the HS JV head coach and am assisting the HS Varsity team.

Use problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems. Educate team members about products, while independently keeping my own technical know-how up to date. Exercise customer service brilliance and an empathetic nature, while providing advice and support daily. Earn the trust of customers and coworkers alike as I offer guidance, knowledge, and even tips and training.

Inspire creativity by sharing my knowledge and inviting individuals to share their ideas and learn how to bring their visions to life. I use my presentation skills to act as a facilitator in guiding small groups to learn or helping individuals complete projects.

Oversaw all details for the Credit Line Increase campaign & other important campaignsConstantly improved processes via daily interaction with internal customersExecuted prior responsibilitiesImplemented new matrix system to track Customer Management campaigns and initiatives Managed enhancements and data entry for our Customer Contact Database

Successfully executed a new position designed to bring flexibility, speed and cost reductions to an existing direct mail program Managed the overall and day-to-day intricacies of the fast-paced Investment Notes direct mailings Implemented cost effective practices that reduced program expenses by $1,500 - $2,500 per campaign Procured various marketing materials for all divisions of the company via numerous print and promotions contacts

Developed and updated product matrices that drove large scale Direct Mail, Branch and URL acquisition campaignsUpdated and distributed weekly test results, including data analysis, overall results with reforecast and results by job number and segmentLed bi-weekly meeting to discuss key functional events relating to the Business Card campaignsResponsible for end-to-end Online Application (URL) process, managing timelines, creative development and implementation to meet quarterly launch datesManaged creative development process for monthly Direct Mail Acquisitions campaigns, working with both internal and external resources