Latoya Waters Email & Phone Number
Who is Latoya Waters? Overview
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Latoya Waters is listed as Founder and Customer Experience Consultant at The Real Resume Vault, based in Detroit Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Latoya Waters.
Latoya Waters previously worked as IT Team Lead II at Blue Cross Blue Shield Of Michigan and IT Team Lead I at Blue Cross Blue Shield Of Michigan. Latoya Waters holds Masters Of Science, Technology Management from Davenport University.
Email format at The Real Resume Vault
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About Latoya Waters
Seasoned IT Team Lead and technology management professional with over 10 years of experience in IT customer service, project management, and escalation management. Proven track record of delivering exceptional service solutions and managing complex customer relationships across large accounts. Adept at monitoring performance metrics, backlog management, and developing service strategies to optimize customer satisfaction and business outcomes. Skilled at collaborating with cross-functional teams, including, Services leadership, and Technical Support, to drive timely resolution and enhance service delivery. Open to relocation for the right opportunity.
Latoya Waters's current company
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Latoya Waters work experience
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It Team Lead Ii
Current- Lead a team of technical specialists, driving performance improvements and ensuring successful delivery of IT solutions across various business lines.- Collaborate with cross-functional teams to ensure alignment with organizational goals and values, enhancing operational efficiency and customer satisfaction.-- Provide mentorship and career development.
It Team Lead I
- Led and developed a team of technical specialists supporting 8,000 employees, including 180 C-level executives, driving customer-focused operational enhancements.- Established and implemented internal communication strategies that improved clarity, alignment, and effectiveness across the organization.- Delivered strategic guidance to both direct and.
Lead Client Technology Analyst
- Managed internal communications across a geographically dispersed organization, ensuring alignment with company goals and values.- Developed and implemented communication strategies that improved team engagement, supported change management initiatives, and enhanced overall organizational performance.- Collaborated with senior leaders to craft compelling.
Assistant Lan Administrator
Technology Support Engineer
Latoya Waters education
Masters Of Science, Technology Management
Bachelor Of Science (Bs), Information Technology
Frequently asked questions about Latoya Waters
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What company does Latoya Waters work for?
Latoya Waters works for The Real Resume Vault.
What is Latoya Waters's role at The Real Resume Vault?
Latoya Waters is listed as Founder and Customer Experience Consultant at The Real Resume Vault.
Where is Latoya Waters based?
Latoya Waters is based in Detroit Metropolitan Area, United States, United States while working with The Real Resume Vault.
What companies has Latoya Waters worked for?
Latoya Waters has worked for The Real Resume Vault, Blue Cross Blue Shield Of Michigan, Autoliv, and Ascension Information Services (Ais).
How can I contact Latoya Waters?
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What schools did Latoya Waters attend?
Latoya Waters holds Masters Of Science, Technology Management from Davenport University.
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