Latoya Wright, R. Email and Phone Number

Provided high quality customer service, lead commission based sales strategies, monitored CRM systems, managed ATS, managed staff recruiting and overseen all operational policies. Managed all licensed professionals such as cosmetologist and estheticians to provide body wax services, front desk service sales agents, Zenoti spa booking scheduling system and store’s overall financial performance. Proven successful financial track record of over succeeding company’s budget and forecast goal increase by 8% to 20% during 1st year.

Managed all store operations task, polices and procedures. All stores on the east coast are closed down…

Managed home location alongside other locations as the area manager. Overseen all store sales, payroll, services, operations, client service, brand vendor bookings, management trainings, homegrown events and staff recruitment.

Managed all store operation’s systems, cash wrap, shipping and receiving, housekeeping, 3rd party services, inventory, shirk control, visual merchandising as well as managed the sales floor during peak hours to generate hourly sales goal. Managed all departments such as color/make up, skincare, fragrance and hair care.

Merchandised clothing, accessories and windows displays. Also included wardrobe styling mannequins to attract and engage customers to purchase latest fashion trends.