• Over 2 years' experience working in Medical Office and Healthcare settings.• Over 2 years' experience working with third party payors.• Over 10 years’ business office experience.• Scheduling approximately 100-150 patients daily between 17 providers in medical office.• Ensure accuracy and completeness of pertinent documents.• Excellent written and verbal communication skills• Meeting productivity standards and at the same time ensure quality work is maintained.• Daily use of multiline telephone systems, email, fax, copying and scanning.• First point of contact, responding to initial inquiries via phone and email.• Creating and maintaining electronic databases to store and retrieve confidential data and generating reports.• Making good judgment calls to handle emergencies.