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La Toya Gopaul is listed as Driving revenue growth through proven sales and marketing strategies for over 15 years | Sales Management | Sales Operations | Project Management | Customer Experience | Telesales Manager - Digicel+ & Digicel Mobile at Digicel Group, a company with 5893 employees, based in Port Of Spain, Trinidad And Tobago, Trinidad And Tobago. AeroLeads shows a matched LinkedIn profile for La Toya Gopaul.
La Toya Gopaul previously worked as Telesales Manager Digicel+ and Digicel Mobile at Digicel Group and Support Manager Digicel+ and Digicel Mobile at Digicel Group. La Toya Gopaul holds Diploma, Industrial Management from London Chamber Of Commerce & Industry.
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Here's how organizations benefit from my experience, skills and knowledge - in the past, they operated in chaos. I am able to come in with a strategic perspective and quickly understand what processes need to be put in place and also who should execute them. This helps not just the teams run effectively but allows the organization to deliver their products and services on time to their customers using streamlined processes. This allows the organization to improve its profitability, and its NPS scores because of the great customer experience and happier staff who aren't frustrated because they have to use outdated systems. Why do I do this?I love what I do because I get to deal with people. Because I LOVE making sure that people enjoy where they work. When people enjoy where they work, they give more. Not just to the company but its customers. If after looking at my profile you decide that my experience and skills can be of benefit to your company, I am open to that discussion. Feel free to DM me.Sales Management | Sales Operations | Project Management | Customer Experience
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A career timeline built from the work history available for this profile.
Trinidad And Tobago
Implementing robust sales strategies with the support of a 50-member team; successfully meeting and exceeding sales targets across multiple customer segments.◾ Achieving monthly sales of USD$38K for Digicel+, USD$39K Prepaid Mobile, USD$7K upliftment for Postpaid Mobile, and USD$5K for Number Portability◾ Manage operations, ensuring efficiency across each.
Port Of Spain, Trinidad And Tobago
Successfully expanded management responsibility from a 20-member Digicel+team to encompass an additional 30-member Digicel Mobile team in a 15-month period.◾ Generated over USD$70K in revenue for Digicel+ services.◾ Identified and developed new customer acquisition strategies to drive business growth and exceed targets.◾ Develop and implement a robust.
Trinidad And Tobago
Led a 10-member sales team in expanding the Digicel Play brand footprint acrossthe country, generating monthly revenue of USD$35K.◾ Awarded for Consistently achieving Service Level for incoming customer calls.◾ Training the team on efficiently assessing, validating, and resolving customer queries and maintaining high customer satisfaction ratings.◾.
Trinidad And Tobago
Manage the daily administrative and first-line customer support function.◾ Screen incoming calls and correspondence, distributing to the relevant personnel as needed.◾ Prepare and transmit banking service letters for wire and account transfers, bank drafts and other relevant transactions.◾ Maintain detailed internal and client databases and filing.
Trinidad And Tobago
Formulate and execute monthly strategic marketing plans to increase brand awareness and enhance business development. Supported by an 8-member sales and marketing team, generated revenue of USD$1.5M and increased seminar attendance by 25%.◾ Coordinate and execute marketing events for Seminars (in-house an external), Trade Shows and Career Fairs.◾ Oversee.
Trinidad And Tobago
Organise and direct sales and marketing activities for achieving branch objectives. Leading 15 team members in realising revenue of USD$540K, resulting in St. Augustine branch being recognised as the top branch across the business.◾ Strategic promotions of course offerings, achieving at least 95% saturation upon the commencement of each new course.◾.
Trinidad And Tobago
Guiding the 5-member team to consecutively achieve monthly sales targets ofUSD$36K through proven sales and marketing methods.◾ Awarded Sales Agent of the month 6/12 months each year, in 2008 and 2009.◾ New customer prospecting through cold calling, self-generated leads, and targeting dormant leads in the database.◾ Student support services, provided.
Trinidad And Tobago
Friendly, courteous service to engage customers and assist them through the purchasing process, soliciting additional sales through various sales techniques.
Trinidad And Tobago
Support the customer experience, providing product and service offerings, query resolution and purchases.
Other employees you can reach at digicelgroup.com. View company contacts for 5893 employees →
Shalvin Kumar
Colleague at Digicel Group
Suva, Central, Fiji, Fiji
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Naica Renaud
Colleague at Digicel Group
Port-au-Prince, Département De l'Ouest, Haiti, Haiti
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SB
Samantha Brown
Colleague at Digicel Group
Jamaica, Jamaica
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IK
Iyvira Kenim
Colleague at Digicel Group
Port Moresby, National Capital District, Papua New Guinea, Papua New Guinea
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GP
Gammanuel Petit Homme
Colleague at Digicel Group
Haiti, Haiti
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TN
Timoci Nabure
Colleague at Digicel Group
New South Wales, Australia, Australia
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NB
Nathan Buri
Colleague at Digicel Group
Papua New Guinea, Papua New Guinea
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LG
Lilly Gima
Colleague at Digicel Group
Port Moresby, National Capital District, Papua New Guinea, Papua New Guinea
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CP
Christian Paul
Colleague at Digicel Group
Saint George, Barbados, Barbados
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SR
Stéphanie Rose B Honorat
Colleague at Digicel Group
Port-au-Prince, Département De l'Ouest, Haiti, Haiti
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Quick answers generated from the profile data available on this page.
La Toya Gopaul works for Digicel Group.
La Toya Gopaul is listed as Driving revenue growth through proven sales and marketing strategies for over 15 years | Sales Management | Sales Operations | Project Management | Customer Experience | Telesales Manager - Digicel+ & Digicel Mobile at Digicel Group.
La Toya Gopaul is based in Port Of Spain, Trinidad And Tobago, Trinidad And Tobago while working with Digicel Group.
La Toya Gopaul has worked for Digicel Group, Orbit Solutions, Bordercom International Limited, Automotive Art, and Let'S Talk Phones (Authorized Digicel Retailer).
La Toya Gopaul's colleagues at Digicel Group include Shalvin Kumar, Naica Renaud, Samantha Brown, Iyvira Kenim, and Gammanuel Petit Homme.
You can use AeroLeads to view verified contact signals for La Toya Gopaul at Digicel Group, including work email, phone, and LinkedIn data when available.
La Toya Gopaul holds Diploma, Industrial Management from London Chamber Of Commerce & Industry.
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