Latoya Marshall Email and Phone Number

Ensured global teams of 40+ technical professionals met project milestones to deliver over 50 key AIX, VIOS, HMC, and Power Systems deliverables on time and with high quality. Liaison for troubleshooting infrastructure issues with network, system administration, and storage.• Interlocked test requirements with stakeholders.• Developed Test Plans, Test Cases, and Test Exit Letters. Prepared and presented weekly system test status to management and executives.• Provided technical guidance to international team members and supplemental contractors through training sessions and team hand-off meetings. • Operating Systems: PowerVM, AIX• Storage: DS8K, XIV, DS5K, SVC, V7000

Coordinated international Quality Assurance Specialists delivering high-quality software on supported hardware platforms. Captured lessons learned that drove project effectiveness across global operations. Gleaned data from customer critical situations and identified test case enhancements to prevent similar issues in the future.

Responsive to a variety of demands, including planning, coaching, and coordinating testers as the Customer Solution, HMC, and IBM Director Team Lead.