Latoya J. Email & Phone Number

Hinsdale, Illinois, Us

Leading and enhancing organizational development and education departments, with a keen emphasis on Diversity, Equity, Inclusion, and Health Equity. At RML Specialty Hospital, I oversee the development, prioritization, and administration of education, leadership development, employee engagement, organizational development and all DEI and Health Equity efforts. A significant part of my role involved spearheading the organization-wide DEI program development, establishing multi-dimensional diversity strategies, and developing key performance indicators related to DEI and Health Equity data collection. This role required not just expertise but also a deep commitment to community well-being and an understanding of how to navigate the complexities of a large organization.

Chicago, Il, Us

Chicago, Illinois, Us

Serves as System Administrator for learning software. Provides customer service by troubleshooting user issues and problems.Designs reports as needed from learning software and other department databases.Oversees training efforts for the learning software.Consults with content experts on technology solutions for education needs.Selects and configures information technology applications to support talent management and learning and development.Key Focus Areas Include:• Oversight and system-wide administration of the Learning Management System (LMS) for AMITA Health • Development and implementation of annual and online learning strategy, curriculum design and delivery• Senior project lead and delivery for system-wide Leadership & Organizational Development training initiatives (e.g. Performance GPS)• Oversight and support of system-wide LMS administrators • Tracking and reporting of learning completion statistics• Facilitation of New Associate Orientation

Chicago, Illinois, Us

Revitalized orientation across AMITA Health to incorporate new company branding, strategies, and values. Monitors continuous improvement activities such as client satisfaction, program quality, faculty performance, and test results with evaluation methods. Provides recommended actions to appropriate teams when programs are not meeting specifications. Creates detailed quality reports for key ABHS stakeholders.Responsible for budgetary process. Prepares billing and financials for all activities. Requires all programs and other learning activities fall within budget parametersManaged the LMS to leverage enterprise learning programs and operations providing leadership to 5 LMS Administrators across the systemInstructional Design and DevelopmentProvided oversight to ABHS-wide standards for the reporting and tracking of learning Coordinated with system compliance officers to deliver and report compliance based learningResponsible for course development, storyboarding, and packagingPartnered with subject matter experts to ensure content accuracyCoordinated ABHS-wide cadre of internal/external faculty and manages vendor contracts and schedulesProvides appropriate leadership and mentoring to L&D Coordinator and AssistantPartnered with the Human Resources team and ABHS Leadership in efforts to drive the culture of the system.

Chicago, Illinois, Us

Managed training for hospital service departments, provider-based clinics, and ancillary department users for 2 hospitals and physician groupsPartnered with senior level business leaders to ensure that content developed related to the overall bottom-line. Liaise with human resources to align strategies and solutions across the organization.Developed ILT, CBT, and WB training maintaining quarterly training calendar Maintained training evaluation reporting database to ensure high trainee satisfaction Performed needs analysis in efforts to develop solutions associated with performance deficiencies Member of Rush’s ICD-10 training committee Monitored and maintained of certifications related to various job-specific certifications Maintained LMS and all learning data to provide both adhoc and on-demand training reports.

Master'S Degree

Mba, Healthcare Management

B.S., Business Management