Latrena Mitchell Email & Phone Number

Little Rock, Arkansas, United States

• Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systems• Identify and analyze user requirements, procedures, and problems to improve existing processes• Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation • Identify ways to enhance performance management and operational reports related to new business implementation processes• Develop and incorporate organizational best practices into business applications• Lead problem solving and coordination efforts between various business units• Assist with formulating and updating departmental policies and procedures

Little Rock, Arkansas Area

Support business initiatives through data analysis, identification of implementation barriers, and user acceptance testing of new systemsIdentify and analyze user requirements, procedures, and problems to improve existing processesPerform detailed analysis on assigned projects, recommend potential business solutions, and assist with implementation

Little Rock, Arkansas Area

Reviewed regular and periodic processing reports to ensure all transactions associated with enrollments and dis-enrollments are accepted Performed detailed analysis on assigned projects, recommending potential business solutions and assist with implementationWorked on complex queues to resolve and redirect errors and exceptionsMaintained data integrity of member enrollment records transmitted from each MarketplaceOversaw the data updates of rate impact changes for Marketplace membershipLed research and reconciliation disparities between Marketplace files and internal systems, coordinating responsesServed as Subject Matter Expert (SME) and resource to Enrollment AnalystsAssisted with complex internal and external inquiries regarding enrollment

Little Rock, Arkansas Area

Referral Program

Little Rock, Arkansas Area

Referral Program

Harlington, Texas

Published book: The Eyes of Perfection

Little Rock, Arkansas Area

Reviewed compliance policies and procedures Assisted in revising existing firm policies and proceduresAudited monthly collector calls for various clientsCreated Microsoft Access queries for internal auditing purposesRetrieved and compiled internal information for client compliance auditsPerformed random internal compliance auditsReviewed firm’s client standard working procedures for internal compliance Audited excel reports and audit logs for compliance

Little Rock, Arkansas Area

Performed team and individual audits on client inventory reportsReceived and backup all client EDI filesTransferred EDI files to proper folders and rename the files based on law firm’s requirementsReceived remit files from the accounting departmentCombined and created remit filesMonitored and distributed client emailsUploaded maintenance and remit files to client websites via the internet or FTP sitesReviewed EDI mailbox for incoming noticesUtilized websites or FTP sites to retrieve files from clientsOpened and reviewed download files for new claims, remits, documents, etcEmailed client files to designated departmentsImported client files into CLSReviewed reports created by CLS, saving and/or distributing to the correct personnelUtilized the EDI checklists to track client file activityCreated daily remit checklists to forward to accounting

Little Rock, Arkansas Area

Performed internal account audits Entered manual accounts for various clientsAssisted Portfolio Analysts in client audits and project deadlines Performed duties and special projects as assigned by the Client Services ManagerCreated and audited client inventory reports in Microsoft ExcelCreated Microsoft Access queries to audit client data

Little Rock, Arkansas Area

Performed team and individual audits Reviewed and processed affidavits for lawsuitsAnalyzed client and debtor mail to resolve debtor issues,Responded to client updates and concerns regarding settlements, payments, and claimsEntered manual accounts for various clientsPrepared client acknowledgements for new claims

Little Rock, Arkansas Area

Full-time real estate agent

Master'S Degree, Masters Of Education In Learning Systems Technology

Real Estate Certificate, Real Estate

Bachelor'S Degree, Business Administration And Management, General