Latron B. Email & Phone Number

United States

Salem, Virginia, Us

Lead strategic initiatives to help businesses transform ideas into action. I specialize in optimizing operations, integrating technology, and delivering sustainable growth solutionsBusiness Strategy & Operations Consultant elevating customer and employee experiences through strategic business process improvement and robust data analytics. Skilled in managing high-impact tech implementations (Salesforce, CRM, ERP) and optimizing workforce strategies. My approach harnesses technology integration and advanced analytics (AI, Automation, Tableau, Power BI) to drive decision-making and measurable social impact, ensuring sustainable business growth.-----------------------------------------------------• Serve as an advisor to executives leveraging expertise in strategic planning, project management, technology integration, data analytics, and impact measurement.• Project managed technologies implementations like Salesforce & CRM & ERPs, Monday.com, Workflow Automations,• Served as Google Workspace, SharePoint, Salesforce, Microsoft 365 Office Administrator.• Provided insights using data analysis, create dashboards and business case reports using analytics tools such as Salesforce, Google Looker, Tableau, Power BI, and Advanced Excel functions.• Provided Talent Acquisition strategies and workforce development collaboration for key roles; utilize platforms like Indeed, Kronos, and ICIMS.• Provided business analysis on workforce needs and develop business case for process improvement and change management. • Developed and executed workflows involving business reporting, compliance, content creation, marketing materials, website maintenance, data entry, project support.

Strategist driving the 2028 vision for transformative community development. My role encompasses overseeing nonprofit operations, communications and financial reporting-ensuring excellence and accountability. As a strategic advisor to the Board, I deliver insights that guide critical decisions and foster long-term success. These insights have driven new community development initiatives, operational process improvement and ideas to revive the organization's brand.

My role focuses on analyzing and minimizing organizational risks and making recommendations toward enhancing operational efficiencies and compliance. Founded in 1984, this non-profit organization offers affordable housing and independent senior living, rental properties, and philanthropic initiatives in Roanoke, VA.

Launched a career development platform providing personalized planning and support for professionals at various career stages. Guided companies in strategic recruitment and candidate placement. Developed and offered key resources including premium resume templates and career-focused e-books. Established the Ascend Newsletter and Mentorship Community to empower continuous professional growth.

Roanoke, Va, Us

Led the strategic realignment and innovation efforts during a critical transition, developing the 2026 Strategic Plan with the senior leadership team. Implemented a PMO-based structure to streamline workflows and improve organizational efficiency. Spearheaded digital transformations, integrating platforms like Salesforce and G-Suite to enhance data-driven decision-making. Managed significant revenue operations and executed cost-saving IT relocations, reducing annual expenses by approximately $50K. Partnered with the Finance Director to advance document digitization, securing data accessibility and preservation.--------------------------------------------------• Led efforts to align departments, increase transparency, and foster a culture of innovation among organizational leaders during a critical transition period.• Spearheaded the development of the 2026 Strategic Plan, collaborating with the Senior Leadership team to design the planning timeline and process, conduct research, and initiate discussions.• Introduced a PMO-based structure to enhance the execution of organizational objectives and streamline internal workflows.• Advocated for business process alignment, driving internal collaboration and guiding digital transformation initiatives across the organization.• Supported revenue-generating programs, overseeing core operations such as the annual cookie program, fall program, retail shop, and e-commerce.• Facilitated digital transformation discussions and leveraged technologies like Salesforce, G-Suite, SharePoint, and Looker Analytics for data-driven decision making.• Managed the IT relocation during HQ transition, discovering cost-saving methods that would reduce annual IT expenses by ~$50K.• Collaborated with the Finance Director to implement a document digitization and data storage plan, preserving historical paperwork and improving data accessibility.

Roanoke, Va, Us

Progressed from operations coordination roles in workforce development and staffing to managing strategic projects across the organization. I began project managing the organization's Strategic Planning Process and spearheaded several initiatives as a result of that plan. I had the opportunity to design the organization's Project Management Office (PMO) which supported various department heads with strategic initiatives. I jumpstarted the data analytics strategy which provided detailed operations analysis, data visualization, KPI formation and social impact measurement framework for the organization. ---------------------------------------------• Established the Project Management Office (PMO) to help Marketing and Workforce Development Programs manage initiatives.• Provided business analysis to Human Resources, strengthening reports, workflow automation, and process improvement.• Project managed Salesforce CRM software integration and the roll out to the client facing teams.• Developed dashboards to monitor multi-program data and setup report access in Microsoft Teams platform.• Developed the "Strategy Portal" to visualize the organization's overall project portfolio progress and KPIsusing a number of systems like Power BI, Navision, NetSuite, Power Query function in Excel.• Administered and analyzed engagement surveys to support the 5-year strategic planning process using Survey Monkey and Qualtrics.• Developed the Family Health & Self-Sufficiency a social impact formula, score and corresponding white paper.• Served on Goodwill Industries International (GII) Dashboard Visualization Taskforce leading to nationwide dashboard.

Roanoke, Va, Us

• Designed and analyzed client engagement surveys which led to data-backed, participant-led programming.• Supported program feasibility study and business case for market entry using Labor Market information (LMI).• Designed performance visualization dashboards to gain operational insights of multiple programs at once.• Established new client communication and feedback methods which increased response rates and touchpoints.• Cultivated existing employer-partner relationships and developed new partnership for job placements.• Designed Business Case presentation on Client Engagement Best Practices GII’s National conference.

Roanoke, Va, Us

Provided staffing and managed a team of 75 team members who were divided into work teams and three regions.• Ensured fresh recruitment leads, onboarded,• Conducted and ensured I-9 verifications, W-2, VA-4, background checks, utilizing ICIMS Applicant tracking system and ProVantage.• Implemented Master Schedule system to coordinate various work teams and client service requests.• Coached Team Leads on developing their teams, offering supporting services thought internal programs.• Served as Brand Ambassador and participated in committees for events and initiatives, including the Annual Spring Festival, Learning Management System Selection, Employee Fundraising Campaign, CARF accreditation, and Human Resources Onboarding.• Project managed division website development, drafted content for internal mails, customer communications, and social media marketing ads.• Prepared and maintained billing worksheets for monthly invoicing.

Roanoke, Va, Us

• Transformed a startup program serving 8 participants into a program catering to over 130 participants across 4 geographic locations (Roanoke, Harrisonburg, Lynchburg, Christiansburg) within the first year.• Developed workforce partnerships with employers needing to fill staffing gaps in the technology field.• Designed marketing strategies to achieve required program metrics by creating content for social media ads, flyers, and stakeholder communications.• Delivered presentations to individuals, community groups, and developed new community partners.• Developed an annual schedule of concurrent 8-week cohorts within each region—launching all on schedule.• Managed a team of 4 CompTIA A+ instructors and spearheaded curriculum development.• Kicked off each cohort by teaching a week-long career development boot camp.• Conducted weekly coaching and monthly curriculum development meetings with instructors while also mentoring students and liaising with employers on their behalf.• Represented Goodwill at the Roanoke Technical Education Awards Ceremony and various community events, showcasing organizational commitment to the community.

Roanoke, Virginia, Us

• Led governance and set Board strategy as Vice President and President, representing the organization externally and advancing its mission.• Supported key areas, including operations, donor relations, finances, and marketing, while advocating for educational and fundraising initiatives.• Chaired the Executive Search Committee for a new Director, designing the onboarding process and ensuring a smooth leadership transition.• Led volunteer projects and established partnerships with local non-profits and clubs to broaden the organization's community impact.• Collaborated with Co-Directors to support plans, guide management decisions, and develop performance metrics for organizational success.• Enhanced Board and committee effectiveness by implementing new Board Member training programs and cultivating relationships for future Board leadership.• Set priorities, developed meeting agendas, and led Executive Committee meetings to ensure strategic alignment.• Contributed to Auxiliary Boards, applying expertise in Board Governance, Community Engagement, and Donor Relations to drive the organization's goals forward.

Roanoke, Virginia, Us

• Led a 6-member team to plan and deliver the Celebration of Education Program, showcasing the strengths of Roanoke City Schools and their efforts in preparing students for the future of work.• Highlighted the achievements of William Fleming High School, Patrick Henry High School, ROTECH, and Forest Park Academy, demonstrating excellence in education within the community.• Utilized strong leadership and project management skills to successfully execute the program, ensuring seamless collaboration and impactful presentations.• Played a key role in promoting the Roanoke community’s educational initiatives and fostering a positive narrative around local schools' contributions to youth development.

Baltimore, Md, Us

• Conducted interviews with legal, mental health, and medical professionals to assess and apply SSA Title II and Title XVI policies on complex disability claims.• Evaluated individuals' vocational preparation and determined work ability based on transferable skills and labor market factors.• Authored comprehensive technical analyses for hundreds of disability claims, ensuring accuracy and adherence to federal regulations.• Applied detailed knowledge of federal policies to resolve complex claims and improve decision-making processes.• In addition to my expertise in job analysis, transferability studies, and technical writing, I also served as a Wellness Program Lead and demonstrated proficiency in claim adjudication of federal policies and analysis.

Daleville, Us

• Oversaw administrative operations for an engineering consulting firm specializing in Systems Engineering & Integration and Calibration & Repair Services, supporting a team of up to 40 employees and managing $1M+ in revenue.• Led the Human Resources function, including payroll setup, background checks, application processing, and compliance with tax forms such as W2 and 1099.• Managed bookkeeping and accounting operations, reconciling accounts, tracking expenditures, submitting sales and excise taxes, and maintaining timely bill payments.• Spearheaded the implementation of a new ERP system PeachTree (SAGE 50), streamlining HR, financial, and sales tracking processes, and ensured IT systems, including printing and phones, functioned effectively.• Provided critical sales support, collaborating with the Outbound Sales Manager to process orders, build relationships with new clients, and resolve order issues.• Led procurement activities, sourcing automation products, negotiating price quotes, evaluating vendors, and managing credit lines, shipping, and warehousing costs.• Reported directly to the President, demonstrating a high level of responsibility in managing and executing essential business functions.

Roanoke, Virginia, Us

• Managed daily performance metrics and dashboards for nine facilities across VA, AZ, and TX, contributing to over $55M in revenue by identifying key patient and financial trends.• Collaborated with Chief Administrative Officers to develop data-driven strategies aimed at optimizing facility performance and addressing operational challenges.• Conducted new market analysis, budget research for start-up facilities, and managed medical equipment procurement and budget analysis for the COO.• Led special projects under the CEO, including the design of HR recruitment materials, creation of a Collaborative Pathways Model manual, and development of patient and employee satisfaction surveys.• Facilitated wireless communication for international hospital projects and successfully launched the company's first social media program to enhance brand engagement.• Designed and implemented a Management Trainee Program and handbook, strengthening the talent pipeline for future Administrator and Director roles.• Applied expertise in data analysis, project management, market feasibility studies, talent acquisition, and HR operations support, reporting directly to the CEO and CFO on critical initiatives.• Supported the company’s growth and efficiency through strategic execution of projects, leveraging results-driven approaches in various operational domains.

Blacksburg, Va, Us

• Managed a team of 45-55 staff members each semester while balancing a full STEM course load and leadership roles in other extracurricular organizations.• Led the recruitment, interviewing, and training of student staff, conducting training sessions four times per year to ensure proper onboarding and skill development.• Supervised workflow and performance of 3 Assistant Managers to maintain high standards of service and optimize shift efficiency.• Spearheaded improvements in communication policies, enhancing team collaboration and effectiveness across the department.• Handled conflict resolution and meticulously maintained disciplinary action documentation to ensure a cohesive work environment.• Appointed as the liaison for staffing Special Meals between facilities and represented the department at the Virginia Tech Foundation's annual fundraising event.• Demonstrated strong leadership and management skills, ensuring smooth operations while maintaining high service standards.

Blacksburg, Va, Us

I have gained my foundation and experience in conducting independent research, which involved performing literature reviews, administering data collection procedures, conducting statistical analyses, and presenting research findings.In 2004, Dr. Lynn Adler at UMASS mentored me on the process of investigating the relationship between the production of secondary compounds and overall plant growth, as well as the impact of moth oviposition. This study allowed me to develop my skills in research methodology and data analysis, and presenting scientific research.In 2007, I was mentored by Dr. Sible at Virginia Tech on learning laboratory techniques and the actions of the Poly-ADP ribose molecule in relation to cancer cell arrest. This opportunity allowed me to expand my knowledge and gain valuable insights into molecular biology and its potential applications in cancer research.----------------------------------------------------------------Presented independent study finding at the Middle Eastern Alliance for Minority Participation Conference in 2003.Expertise Snapshot: Research Design, Data Gathering and Analysis, Literature Reviews, Statistical Analysis, Research Presentation

Dual Degree Bachelor Of Science In, Biological Sciences And Psychology

Masters, Business Administration