Latroy Taylor Email & Phone Number

United States

195 Broadway, New York, Ny 10007

• Handled high volume billing orders, created and consolidated accounts and effectively met billing target date prior to month end close. • Maintained high billing accuracy rate on monthly basis to allow for timely payments from clients.• Analyzed contractual agreements in-order to effectively create or amend billing accounts.• Researched cancellation orders, created credit request and applied payments if necessary to open invoices. • Identified billing errors and worked with entitlements team and sales team to ensure services were corrected.• Resolved critical billing issues to maintain accurate accounts for both internal and external clients for cash applications.• Managed entitlement request, by creating contact ids, bill ids, and login ids for new and existing clients on daily basis.• Converted financial data in excel and sent reports to various departments and clients prior to month end close.• Communicated with clients regarding inquiries pertaining to billing issues, address and contact changes.• Maintained effective relationships with both internal departments and contacts such as clients.• Assisted Managers with special revenue and test projects as needed.• Implemented a solution for creating entitlement login ids in order to prevent duplications.

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