Lauren Truong-Helin Email & Phone Number

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

Communicating, tracking and managing status, creative check in reviews, deliverables and approvals on all projects from kick off to finish.Creating timelines and tracking project process to ensure deadlines are met.Managing and following up on editorial, art, design, legal and brand approvals for all creative requests.Communicating project direction and deadlines to both internal and external resources in addition to managing creative and marketing submissions, revisions, comments and approvals.Providing weekly status report to creative leads and account teams.Coordinating creative resources with resource manager.Assisting production and account teams in ensuring all teams are aligned. Resolve problems and communicate information in a fast pace environment.

Minneapolis, Minnesota, United States

Minneapolis, Minnesota

Ensure all resources are assigned to each projectFlawless execution of projectsRoute all materials through necessary resourcesManage agency processAble to manage creative and production process across all media channelsEffective and accurately communicates information to appropriate team members at appropriate timeCreate timelines for projectsManage schedules between team membersProactive in retrieving information to keep projects moving smoothlyAlert team immediately when deadlines are in jeopardyEnsure all approvals have been obtained internally through all phases of projectMaking sure all meetings are documented and action steps are communicated to the teamSet up internal meetings as they relate to projects

Greater Minneapolis-St. Paul Area

Developing and maintaining positive working relationships with our clientsLeading weekly client status meetingsCreating program timelinesCreating program budgetsDeveloping/writing program creative briefsFacilitating all creative routing including: generation and reviewing all Creative Services Requests (CSR) formsReviewing and approving all creative revisions for accuracy and forwarding work to clients for their review and approvalReceiving client feedback on creative elements and working with the internal team to ensure changes are made on time and budgetSourcing and securing printing estimates for projectsScheduling client meetingsFacilitating all fulfillment for projectsPreparing program recaps and return on investment (ROI) analysisMaking sure all meetings are documented and action steps are communicated to the teamOther duties as assigned or apparent

Greater Minneapolis-St. Paul Area

Maintain weekly status reports Create program timelinesCreate program budgetsGenerate and reviewing all CSRs, revisions, estimates for accuracy and completeness Source and secure printing estimates for projectsMake all arrangements for internal team meetings and client meetings Facilitate all fulfillment for projects Analyze publications for pertinent articles to be circulated to product team, as time permits Prepare lab reports

Greater Minneapolis-St. Paul Area

Coordinate meetings for team membersWork with team members to create presentationsAttend brainstorm meetings and support team members with any follow up that is requiredAttend status meetings with team members and document discussionsParticipate in agency research projectsVisit retail locations and document best practices and opportunitiesWhen necessary, support account teams by proofing files, routing creative and reviewing timelines

Greater Minneapolis-St. Paul Area

Organization and hosting of in-store retail demosCoordination with store managers and demo coordinators on schedules, product levels and demo guidelinesCreate a unique customer experience to increase brand awareness and build customer loyaltyCapture demo results by timely reporting all pertinent info into tracking systemsHost marketing events relevant to the brand and to the region, partnering with like-minded companiesMaintain relationships with existing sales accounts through POS placement and store merchandisingSeed and develop relationships with market influencers, ultimately leading to increased brand visibilityMay participate in strategic coordination and execution of sampling initiatives, reaching consumers where they live, work, play and shopCommunication of success stories, key learning’s and other activities to Field Marketing ManagerDo unexpected acts of kindness for others

Greater Minneapolis-St. Paul Area

Partnering with like‐minded student organizations and local companies to host events relevant to the brand.Seeding and developing relationships with student influencers, ultimately leading to increase brand visibility.Coordinating and executing sampling initiatives and events on and near campusCommunicating success stories, key learnings and other activities to marketing and sales managementTimely planning and reporting

St. Paul, Mn

Answer technical support requests via phone/email from staff and studentsAssist in delivering technology equipmentSet-up technology equipment for eventsInstall and replace computers and printers on campusProblem solve through troubleshooting client's technological issuesGain skills with customer service/communication/technologyRedirect problems to appropriate resourceTrack and route problems and requests and document resolutionsResearch questions using available information resources