Anthony Lau

Anthony Lau Email and Phone Number

Product Strategist striving for excellent Consumer Experience | Data Insights | Digital Transformation | Judo athlete | Hardcore adult fan of Lego @ Bain & Company
boston, massachusetts, united states
Anthony Lau's Location
Singapore, Singapore
Anthony Lau's Contact Details

Anthony Lau personal email

n/a
About Anthony Lau

I am a product strategist with a deep focus on consumer experience and data insights. Some data about me: Practiced Judo for ~10 years, making it to the Singapore national team; Fit together 200,000+ Lego bricks into 80+ collector sets.Three things Judo and Lego ingrained in me:๐Ÿ. ๐‹๐จ๐จ๐ค ๐ฅ๐จ๐ง๐  ๐ญ๐ž๐ซ๐ฆ, ๐๐จ๐ง'๐ญ ๐š๐ฌ๐ฉ๐ข๐ซ๐ž ๐Ÿ๐จ๐ซ ๐ช๐ฎ๐ข๐œ๐ค ๐ฌ๐ฎ๐œ๐œ๐ž๐ฌ๐ฌWhether it's developing a skill, a team, a product, or a business, real impact can only come from time, effort, and focused attention. Sometimes the ultimate goal might seem intimidating, such as when I was working to revamp the digital product strategy at Mercedes-Benz. This insight reminded me to keep the long term in mind, while giving my focused attention to the present, and pull off meticulous planning and execution.๐Ÿ. ๐“๐ซ๐ฒ ๐ก๐š๐ซ๐๐ž๐ซ, ๐›๐ฎ๐ญ ๐ญ๐ซ๐ฒ ๐๐ข๐Ÿ๐Ÿ๐ž๐ซ๐ž๐ง๐ญ๐ฅ๐ฒ ๐ž๐ฏ๐ž๐ซ๐ฒ ๐ญ๐ข๐ฆ๐žThrough my years of fine-tuning Judo techniques, I learned that in the journey to mastery, the capacity to re-strategise is as important as grit and persistence. Or we call this "agile mindset." As a product strategist, I believe we need to keep learning about the world: the evolving technology, the evolving consumer markets, and fine-tune our approach accordingly.๐Ÿ‘. ๐€๐ฅ๐ฐ๐š๐ฒ๐ฌ ๐ ๐ž๐ญ ๐ฎ๐ฉ ๐š๐Ÿ๐ญ๐ž๐ซ ๐š ๐Ÿ๐š๐ฅ๐ฅWhen I had to leave the Judo National Team due to an injury, I didn't dwell on the loss. Instead, I threw myself into new domains: modern dance, badminton, and Pilates. I began to perform on the national stage. As for badminton, my practice hours have reached over 2,500 by now (and counting).The same optimism helped me to turn underperforming projects into success, reviving team morale and global client relationships.

Anthony Lau's Current Company Details
Bain & Company

Bain & Company

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Product Strategist striving for excellent Consumer Experience | Data Insights | Digital Transformation | Judo athlete | Hardcore adult fan of Lego
boston, massachusetts, united states
Website:
bain.com
Employees:
14740
Anthony Lau Work Experience Details
  • Bain & Company
    Director - Apac, Customer Experience
    Bain & Company Apr 2022 - Present
    Singapore
    NPS Prism is Bainโ€™s newest growth engine in Customer Experience. Responsible for leading and growing NPS Prism in the APAC region, advising clients in the Banking, Insurance and Automotive industries.
  • Beijing Mercedes-Benz Sales Service
    Head Of Digital & Connectivity Product Management
    Beijing Mercedes-Benz Sales Service Jan 2019 - Mar 2022
    Beijing City, China
    Responsible for the overall infotainment system covering both hardware and software, including navigation, entertainment, services and app related vehicle functions for the China market, accounting for more than 1/3 of global volume
  • Beijing Mercedes-Benz Sales Service Co. Ltd
    Head Of Customer Insights & Competitor Analysis
    Beijing Mercedes-Benz Sales Service Co. Ltd Apr 2017 - Dec 2018
    Beijing City, China
    Responsible for overall market intelligence in the Sales & Marketing organisation, integrating critical insights into all stages of strategic planning, product development, launch and lifecycle management.
  • Daimler China
    Head Of Research & Vehicle Analytics
    Daimler China Jul 2015 - Mar 2017
    Beijing City, China
    The R&D organisation was newly established in China. Responsible for building up a team to define product requirements for future carlines and vehicle features, and acting as an โ€œambassadorโ€ internally to bridge cultural and commercial understanding between China and Germany HQ.
  • Kantar Tns
    Research Director
    Kantar Tns Feb 2012 - Jul 2015
    Shanghai City, China
    Responsible for overall account management and achievement of financial targets. Restored trust with existing clients and brought in new accounts, exceeding financial targets for 3 consecutive years.
  • Kantar Tns
    Project Director
    Kantar Tns Jul 2008 - Jan 2012
    Singapore
    Responsible for managing clients and large scale projects in APAC covering the Retail, Beverages, Energy and Automotive industries. Recovered a loss-making study across 20+ markets into profitability, and winning expansion into 9 new markets.
  • J.D. Power
    Manager
    J.D. Power Oct 2004 - Jun 2008
    Singapore
    Responsible for managing syndicated and proprietary studies in the APAC region.

Anthony Lau Education Details

Frequently Asked Questions about Anthony Lau

What company does Anthony Lau work for?

Anthony Lau works for Bain & Company

What is Anthony Lau's role at the current company?

Anthony Lau's current role is Product Strategist striving for excellent Consumer Experience | Data Insights | Digital Transformation | Judo athlete | Hardcore adult fan of Lego.

What is Anthony Lau's email address?

Anthony Lau's email address is an****@****ler.com

What schools did Anthony Lau attend?

Anthony Lau attended National University Of Singapore.

Who are Anthony Lau's colleagues?

Anthony Lau's colleagues are Magnus Haug, Alejandro Vรกzquez Ibรกรฑez, Rashmeet Kaur, Frm, Shruti Jain, Yari Nardiello, Gustavo Zampieri Assis, Tina Watson.

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