Teaching proper climbing techniques, body positioning, and movement skills. Ensuring that climbers understand and follow safety protocols, including proper spotting techniques. Evaluating climbers' abilities and developing personalised training plans to improve their skills and performance. Provide encouragement and support to help climbers overcome challenges and reach their goals. Demonstrate climbing techniques and sequences, both on and off the wall. Identifying potential hazards in the climbing environment and taking steps to mitigate risks. Effectively communicating with climbers to provide feedback, answer questions, and address concerns. Organising and overseeing bouldering competitions, clinics, and other events.

Assisting customers with their banking needs, including opening accounts, processing transactions, and resolving inquiries or issues. Demonstrating a deep understanding of Commonwealth Bank's products and services, and effectively communicating their features and benefits to customers. Offering tailored financial advice and solutions to help customers achieve their financial goals, such as saving for a home, investing, or retirement planning. Identifying opportunities to cross-sell or upsell bank products and services based on customers' needs and financial objectives. This includes referring customers to specialised teams or advisors when appropriate. Ensuring adherence to regulatory requirements and internal policies and procedures to maintain a high standard of compliance and risk management. Building and maintaining strong relationships with customers to foster loyalty and trust in the bank's services. Meeting or exceeding sales targets and performance metrics, while delivering exceptional service and maintaining customer satisfaction. Keeping abreast of industry trends, changes in banking regulations, and updates to Commonwealth Bank's product offerings through ongoing training and professional development initiatives.

Worked behind the bar serving cocktails, beer, wine and spirits. In addition performed stock duties and floor duties.