Dr. William Lauffer, D.B.A. Email & Phone Number

• 15 Years human resources education and experience. Expert knowledge of human resources tools and best practices.• 12 Years leading implementation projects for global deployment. Project Manager roles leading both technical and functional teams include CSOD LMS, Succession, and Performance Clouds, ADP HRIS, Saba LMS, and Siebel CRM solutions.• 15 Years of early career experience in progressive management and supervisory positions from supervisor to Regional Operations Director.• 8 Years training design, development and delivery experience in a variety of roles and settings. Proven ability to develop effective programs to improve soft skills, technical skills and business acumen for both management and entry level positions. Expertise in both classroom and e-learning design and development.• Ability to apply advanced statistical and analytical tools to drive decisions that improve organizational effectiveness.• Exceptional communication and presentation skills. Highly skilled in bridging communications with executive and senior management to deliver programs that exceed organizational expectations.• Doctor of Business Administration in human resources with a specialization in performance management.• Six Sigma Black Belt Certification and practical experience in analyzing business processes and building team consensus in developing solutions to significantly reduce inefficiencies.• Adjunct instructor for graduate and undergraduate courses in human resources, leadership, organizational change, and organizational behavior at Florida Atlantic University, Nova Southeastern University, Thomas Edison State College and Keiser University.Specialties: Leadership and Employee Training & Development, Policies and Procedures, Regulatory Compliance, Performance Metrics, Recruitment/Retention, Employee Relations, Downsizing, Process Improvement, Staff Mentoring, ReportingCertified Trainings – Situational Leadership®, Power to Influence, Myers Briggs, DiSC, The Five Dysfunctions of a Team, Franklin Covey Seven Habits for Managers, Franklin Covey FocusProject management expertise with Cornerstone and SABA LMS, ADP HRIS and CRM

Listed skills include Employee Relations, Team Building, Performance Management, Instructional Design, and 42 others.