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Jacqueline Lau Email & Phone Number

People & OD Consultant, cX Designer, Master Facilitator, Transformative Coach -Purpose, Values, Strategy, Leadership, Customers, People & Culture at Health Promotion Board
Location: Singapore, Singapore, Singapore 9 work roles 2 schools
1 work email found @prudential.com.sg 1 phone found area 800 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email j****@prudential.com.sg
Direct phone (800) ***-****
LinkedIn Profile matched
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Current company
Role
People & OD Consultant, cX Designer, Master Facilitator, Transformative Coach -Purpose, Values, Strategy, Leadership, Customers, People & Culture
Location
Singapore, Singapore, Singapore
Company size

Who is Jacqueline Lau? Overview

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Quick answer

Jacqueline Lau is listed as People & OD Consultant, cX Designer, Master Facilitator, Transformative Coach -Purpose, Values, Strategy, Leadership, Customers, People & Culture at Health Promotion Board, a company with 650 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at prudential.com.sg, phone signal with area code 800, and a matched LinkedIn profile for Jacqueline Lau.

Jacqueline Lau previously worked as Snr. Dy Director at Health Promotion Board and Quality Management Advisory Panel (QMAP) at People'S Association. Jacqueline Lau holds Mba, Business Administration from The University Of Hull.

Company email context

Email format at Health Promotion Board

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{first}.{last}@prudential.com.sg
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AeroLeads found 1 current-domain work email signal for Jacqueline Lau. Compare company email patterns before reaching out.

Profile bio

About Jacqueline Lau

I support organisations in the development of practices and principles that influence the behaviours and actions of their leaders, teams, and individuals, as well as in the development of purpose-led organisations with the implementation of a growth mindset at work.My over 20 years of experience comprises a combination of organisational change, people and strategy, consulting, leadership development, culture building, coaching, and customer experience design and implementation. I look forward to sharing my expertise to continue the partnership with organisations in forging a meaningful new normal in the following key domains:• OD/ CX Thought Leadership• Service leadership modelling (Strategy & Implementation)• Human-centred design (Journey mapping, Service blueprinting, Interaction design)• Service standards development & assessment• Instructional design (Competency mapping & development, Learning content development)• Service Excellence Public Speaking• Placemaking (Human-centred approach to planning, design and management of service spaces)• Integrated marketing & communications • People & culture development, Change management• Master Facilitator, Team & group facilitation, Transformative & Executive coachingTo contact me, drop me an email at jacqlau0203@gmail.com

Listed skills include Business Development, Management, Business Strategy, Change Management, and 32 others.

Current workplace

Jacqueline Lau's current company

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Health Promotion Board
Health Promotion Board
People & OD Consultant, cX Designer, Master Facilitator, Transformative Coach -Purpose, Values, Strategy, Leadership, Customers, People & Culture
singapore, singapore
Website
Employees
650
AeroLeads page
9 roles

Jacqueline Lau work experience

A career timeline built from the work history available for this profile.

Snr. Dy Director

Current

Singapore

The Health Promotion Board (HPB) was established as a statutory board under the Ministry of Health, Singapore, in 2001 with the vision of building “A Nation of Healthy People”.Applying Human-centred design (HCD) principles to understand citizens perspectives, challenges, and goals, putting their needs, preferences, and emotions at the center of the design.

Jul 2023 - Present

Quality Management Advisory Panel (Qmap)

Current

Oct-2014 To Feb-2017/ Sept-2020 To Present

NOTE: This appointment to their Advisory Panel is non-remunerated.The People's Association is a statutory board to promote racial harmony and social cohesion in Singapore. Their mission is to build and bridge communities in achieving one people, one Singapore. Key responsibilities include lending professional advice, support and credibility to the renewed.

Sep 2020 - Present

Principal Consultant

Singapore

  • Emerge Consulting was established in 2010 in Singapore and currently has locations in five cities including Singapore, Beijing, Suzhou, Shanghai and Hong Kong. We provide customised people enablement solutions and.
  • Leading Emerge’s Customer Experience (CX) practice
  • CX Advisory, Consultancy & Implementation
  • Leadership Coaching & Development
  • Instructional Design & Trainers' Development
Mar 2022 - Jul 2023

Chief Experience Officer (Cxo)

Singapore

The Singapore Sports Hub is a fully integrated sports, entertainment and lifestyle hub, managed by SportsHub Pte Ltd, one of the largest sporting Public Private Partnership (PPP) projects in the world. Key responsibilities include developing the strategies for customer experience, corporate affairs, media relations and corporate brand positioning. Using.

May 2018 - Jul 2020

Head, Customer Experience (Cx) Management

Prudential Assurance Co. Singapore (PACS), an indirect wholly-owned subsidiary of UK-based Prudential plc, is one of the top life insurance companies in Singapore. The business focuses in bringing well-rounded financial solutions to customers through our multi-channel distribution network, with product offerings in Protection, Savings and Investment. PACS.

Feb 2017 - Apr 2018

Quality Management Advisory Panel (Qmap)

Oct-2014 To Feb-2017/ Sept-2020 To Present

The People's Association is a statutory board to promote racial harmony and social cohesion in Singapore. Their mission is to build and bridge communities in achieving one people, one Singapore. Key responsibilities include lending professional advice, support and credibility to the renewed quality management efforts of PA Trainers/ Private Operators in.

Oct 2014 - Feb 2017

General Manager, Quality Service Management

Singapore

Changi Airport Group is the world's leading airport company. They manage and operate Changi Airport and Seletar Airport. Through their subsidiary, Changi Airports International, they invest in, develop and manage airports worldwide. Changi Airport was corporatised in 1 July 2009 and is a leading air hub in Asia and one of the world's most awarded airports..

Oct 2009 - Feb 2017

Associate Director (International Business)

Singapore

Service Quality Centre Pte Ltd [SQ Centre] is an international management consulting and training company, with offices located in Singapore, Malaysia, Indonesia and China. SQ Centre is founded by Singapore Airlines (SIA) & SPRING Singapore (The Standards, Productivity and Innovation Board) in 1990. Key responsibilities include Business Development.

Mar 2004 - Oct 2009

Head - Sales & Marketing, International Curriculum Publishing

Singapore

Times Publishing Group (TPG) is a member of Fraser and Neave (F&N) Limited, one of the premier media groups in Asia-Pacific highly regarded for our dedication to four core competencies – publishing, printing, distribution and retail. The Group's prominent standing is driven by our integrated businesses' brands, Marshall Cavendish, Times Printers.

Feb 2001 - May 2004
Team & coworkers

Colleagues at Health Promotion Board

Other employees you can reach at hpb.gov.sg. View company contacts for 650 employees →

2 education records

Jacqueline Lau education

Mba, Business Administration

Management & Personal Development, Marketing, Human Resource Management, Operations Management, Accounting & Finance for Managers.

Bsc (Hons), Management

Managerial Economics, Marketing, International and Comparative Perspectives, Accounting and Finance, Management Mathematics

FAQ

Frequently asked questions about Jacqueline Lau

Quick answers generated from the profile data available on this page.

What company does Jacqueline Lau work for?

Jacqueline Lau works for Health Promotion Board.

What is Jacqueline Lau's role at Health Promotion Board?

Jacqueline Lau is listed as People & OD Consultant, cX Designer, Master Facilitator, Transformative Coach -Purpose, Values, Strategy, Leadership, Customers, People & Culture at Health Promotion Board.

What is Jacqueline Lau's email address?

AeroLeads has found 1 work email signal at @prudential.com.sg for Jacqueline Lau at Health Promotion Board.

What is Jacqueline Lau's phone number?

AeroLeads has found 1 phone signal(s) with area code 800 for Jacqueline Lau at Health Promotion Board.

Where is Jacqueline Lau based?

Jacqueline Lau is based in Singapore, Singapore, Singapore while working with Health Promotion Board.

What companies has Jacqueline Lau worked for?

Jacqueline Lau has worked for Health Promotion Board, People'S Association, Emerge Consulting, Singapore Sports Hub, and Prudential Assurance Company Singapore.

Who are Jacqueline Lau's colleagues at Health Promotion Board?

Jacqueline Lau's colleagues at Health Promotion Board include Janell Yeo, Ira Kezia Ramalia, Mingcan Jiao, Jessin You, and Angela Koh.

How can I contact Jacqueline Lau?

You can use AeroLeads to view verified contact signals for Jacqueline Lau at Health Promotion Board, including work email, phone, and LinkedIn data when available.

What schools did Jacqueline Lau attend?

Jacqueline Lau holds Mba, Business Administration from The University Of Hull.

What skills is Jacqueline Lau known for?

Jacqueline Lau is listed with skills including Business Development, Management, Business Strategy, Change Management, Process Improvement, Strategy, Leadership, and Strategic Planning.

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