Lauma Ustupa Email & Phone Number

Paris, Fr

France

- Manage client data to accurately populate CO2 emissions dashboards & deliver reporting - Contribute to the creation of consultant presentations and formulate strategic recommendations for CO2 reduction- Apply cross-departmental expertise to optimize and advance sustainability practices- Engage in internal initiatives aimed at developing innovative sustainability-related products- Conduct research on various sustainability topics to foster practice growth and knowledge expansion

France

- Supported project managers by providing data on hotel commissions and creating reports and dashboards- Led the development of an automated dashboard in collaboration with tech teams, integrating data from all clients to streamline reporting and analytics- Supported ad-hoc requests & projects with providing various data reports based on their needs

Paris Area, France

- Managed data for client projects ensuring accuracy and completeness- Built and delivered comprehensive client performance reports- Conducted ad-hoc analysis to identify opportunities for revenue optimization- Developed pricing models for new and existing company products in collaboration with the revenue manager- Created and maintained standard operating procedures documentation- Trained and mentored new hires, fostering a culture of continuous improvement

Paris Area, France

- Collected and quality-checked data for client reports- Analyzed supplier contracts to ensure compliance and value- Calculated savings and tracked performance against targets- Developed and maintained data management systems for accurate reporting

Paris Area, France

- Managed hotel RFP processes to secure competitive rates and terms- Administered the purchasing database, ensuring data accuracy and accessibility- Maintained strong relationships with suppliers to optimize procurement processes- Launched and managed a customer satisfaction improvement project- Developed and delivered a training course on purchasing tools for hotel directors

Paris Area, France

- Enhanced hotel web content and negotiated improved sales conditions- Monitored hotel rate parity to ensure competitive pricing- Maintained a prospect client database to support sales efforts

Paris Area, France

- Handled guest check-in and check-out procedures efficiently- Responded to guest inquiries and resolved any issues promptly- Managed booking requests, confirmations, and room allocations in the hotel CRS- Balanced part-time work with university studies, demonstrating strong time management skills

Paris Area, France

- Processed bookings and monitored requests via phone, fax, and email- Provided clients and partner hotels with advice and support- Addressed and resolved any booking-related problems- Maintained high levels of customer satisfaction through attentive service

Riga, Latvia

- Developed outbound leisure travel packages to meet diverse client needs- Contributed to the creation of the inbound leisure travel offer- Created and edited content for the agency’s website and newsletters- Participated in travel conventions, established new business contacts, and contracted with suppliers

Data Analytics Bootcamp (Part-Time, 6 Months) | Women In Tech Scholarship

- Data wrangling/cleaning, API, web scraping, Git, MySQL, and Python. - Data analysis with Pandas, data visualisation with Matplotlib.

Master’S Degree, Management Sciences

Bachelor’S Degree, Business Administration And Management

Bachelor’S Degree, European Business Administration