Leveraging over 23 years of corporate experience to offer Career Services, Customer Experience Consulting, & Event Management Services. Hands-on experience includes end-to-end management of corporate & community events, global customer hospitality PM, recruitment and university events, people management, marketing, advertising, personal brand, media training, community engagement, and public affairs.--> ResumesbyLaura.com--> BainMobileNotary.com

Managed the Customer Hospitality and Event program in collaboration with the Executive Leadership Team and global sales partners. Elevated the program to become global in scale with succinct operations and accountability. Delivered world-class, personalized, relationship-building events and experiences that drove business results. Fostered business relationships with customers to positively impact talent pipeline, brand strategy, and revenue goals. Drove vendor management, policy development, and stakeholder alignment driving to program KPIs.Drove events, program development, and operations of the centers ensuring strategic alignment with company goals and market strategies. Exercised continuous process improvements throughout all programs to ensure a white-glove customer experience which included providing skilled meeting facilitators, discussion leaders, and elite catering. Managed vendor relationships and on-site event support operations.

Managed all facets of VP and GM engagement including personal brand development, executive communications, and internal/external speaking engagements. Created detailed event briefs, speaking points for keynotes and panels, audience characterizations, media prep and coaching for global leadership presentations and interviews. Planned and executed strategic visits to global sites ensuring executive connection with staff, key stakeholders and public via meetings and speaking engagements. Partnered to monitor operational strategy and goals throughout the organization, as well as progress to budget and plan. Drove timely execution of staff assignments to achieve organizational goals and milestones for updates to the Executive Leadership Team.

Strategically managed global talent acquisition channels to ensure they remained healthy and lucrative for hiring highly qualified, quality talent. Created and executed promotional marketing and communication plans to drive channel awareness increasing usage across the corporation. Drove proof points and messaging across HR organization emphasizing programs’ generation cost savings per hire, higher productivity generated by referrals, and higher retention rates.

Managed strategic relationships with top U.S. universities driving key recruitment and talent acquisition campaigns throughout target departments. Orchestrated complex talent events ensuring large teams of company recruiters were thoroughly prepared enabling them to quickly identify and engage with top talent, leading to interviews and hires. Coordinated all planning teams, logistics and operations to ensure efficiencies and flawless execution.