Laura Amoretti
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Laura Amoretti Email & Phone Number

CEO at @crocierissime | Former (interim) CEO @lastminute.com | Chief Customer Officer at @lastminute.com | Executive MBA @Esade | Passionate about Business & People at Crocierissime
Location: San Remo, Liguria, Italy 9 work roles 6 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Role
CEO at @crocierissime | Former (interim) CEO @lastminute.com | Chief Customer Officer at @lastminute.com | Executive MBA @Esade | Passionate about Business & People
Location
San Remo, Liguria, Italy
Company size

Who is Laura Amoretti? Overview

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Laura Amoretti is listed as CEO at @crocierissime | Former (interim) CEO @lastminute.com | Chief Customer Officer at @lastminute.com | Executive MBA @Esade | Passionate about Business & People at Crocierissime, a company with 10 employees, based in San Remo, Liguria, Italy. AeroLeads shows a matched LinkedIn profile for Laura Amoretti.

Laura Amoretti previously worked as Managing Director at Crocierissime and Chief Customer Officer (CCO) at Lastminute.Com. Laura Amoretti holds Executive Master Of Business Administration, Emba from Esade Business & Law School.

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Email format at Crocierissime

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Crocierissime

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Profile bio

About Laura Amoretti

Dynamic and courageous executive with over 15 years of experience in the travel technology industry. Proven track record in commercial and business development, with extensive knowledge of the European tourism, travel, cruise, and hospitality sectors. Exceptional interpersonal, communication, and negotiation skills, with a strong ability to build positive relationships internally and externally.Adept at identifying opportunities and designing/developing new business lines, I am also proactive and capable of managing complex customer operations for large-scale teams of more than 1,200 people. I excel at managing, motivating, and developing high-performing teams in fast-paced, digital environments. International experience gained in France, Italy, Spain and the UK enhances my cultural understanding and skill-set.Committed to customer happiness and passionate about creating stimulating, multicultural workspaces.๐Ÿ“š ๐„๐ฑ๐ž๐œ๐ฎ๐ญ๐ข๐ฏ๐ž ๐Œ๐š๐ฌ๐ญ๐ž๐ซ ๐จ๐Ÿ ๐๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ ๐€๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐š๐ญ๐ข๐จ๐ง (EMBA) at ESADE Business & Law School.๐Ÿ“ฉ EMAIL: laura.amoretti78@gmail.com

Current workplace

Laura Amoretti's current company

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Crocierissime
Crocierissime
CEO at @crocierissime | Former (interim) CEO @lastminute.com | Chief Customer Officer at @lastminute.com | Executive MBA @Esade | Passionate about Business & People
Employees
10
AeroLeads page
9 roles

Laura Amoretti work experience

A career timeline built from the work history available for this profile.

Managing Director

Current

General Manager of the Cruise Business Unit (operating in Italy, Spain, and France) with over 15 years of expertise in the cruise OTA sector and full P&L responsibility, overseeing Gross Trade Sales down to Operating Income. I develop and execute strategies to achieve both short- and long-term targets.Key Achievements:Throughout my tenure, I have.

Sep 2010 - Present

Chief Customer Officer (Cco)

Current

Madrid

I report to the CEO and have direct responsibility for managing Customer area across 5 key markets: Italy, Spain, France, the UK, and Germany.Key Achievements:I developed a new revenue stream by establishing an offline distribution model alongside the e-commerce channel, utilizing a teleselling approach. I refined the lead acquisition flow on the website.

Mar 2019 - Present

Chief People&Culture

Report to the CEO of the Company with the aim to implement strategies to enhance relationships between people and the business, create an inspiring leadership model and maintain a positive work environment;Main tasks and responsabilities:Monitoring employee satisfaction and well-being. Implementation of policies to promote employees' professional.

Jan 2023 - Jul 2023

Interim Ceo

CEO of the CompanyMain tasks and responsabilities:Manage relationships with the financial markets and investors, ensuring transparent communication about the Company's performance and strategic direction.Relationship management with senior stakeholders and Board members to plan both short- and long-term goals.Executive team management by employing an.

Jul 2022 - Dec 2022

Telesales And Cruise Business Unit Director

Madrid, Spagna

Report to the COO of the Company.Implementing an offline distribution model in conjunction with the e-commerce channel through a teleselling strategy. Worked with marketing and product teams to enhance lead acquisition and optimize contact qualification, resulting in โ‚ฌ250 million in additional gross travel value. Furthermore, improved the purchasing.

Sep 2013 - Feb 2019

Italian Sales Manager

Principato Di Monaco

Report to the the Founder of the Company, sizing 120 headcounts.Main tasks and responsabilities:Managing day to day operations.Work in cross-departimental collaboration with Sales & Marketing, IT & Product, Trading and other stakeholders.Measuring and monitoring sales and service performance.Providing operational direction to team and resolving operational.

Apr 2006 - Jul 2010

Lawyer

Sanremo

  • Keep cases organized by establishing and organizing files;
  • Helping develop cases by maintaining contact with people involved in the case;
  • Keeping clients informed by maintaining contact; communicating case progress;
  • Maintaining case costs by verifying outstanding balances with attorney, clients, and providers;
  • Supporting case preparation by preparing case summaries and materials for mediation conferences;
  • Enhancing trial proceedings by organizing evidence;
Jan 2004 - Mar 2006

Human Resources Assistant

Sanremo

  • Answering employee questions and processing incoming mail;
  • Creating and distributing documents;
  • Serving as a point of contact with benefit vendors/administrators;
  • Participating in recruitment efforts, posting job ads and organizing resumes and job applications;
  • Scheduling job interviews and assisting in interview process;
  • Collecting employment and tax information;
Jan 2002 - Jan 2004

Press Officer

Parole E Dintorni

Milano, Italia

  • Answer phone calls from journalists, responding to their questions;
  • Check the press officeโ€™s email inbox for media enquiries;
  • Write press releases;
  • Phone or email journalists to try to interest them in the organisationโ€™s press releases and featureideas;
  • Devise and produce proactive media campaigns;
  • Arrange for spokespeople to speak to the media;
Oct 1999 - Oct 2000
Team & coworkers

Colleagues at Crocierissime

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6 education records

Laura Amoretti education

Organizational Transformation And Change Management, Emba Module

Specialist Diploma In Legal Professions, Law

Postgraduate School For The Legal Professions
FAQ

Frequently asked questions about Laura Amoretti

Quick answers generated from the profile data available on this page.

What company does Laura Amoretti work for?

Laura Amoretti works for Crocierissime.

What is Laura Amoretti's role at Crocierissime?

Laura Amoretti is listed as CEO at @crocierissime | Former (interim) CEO @lastminute.com | Chief Customer Officer at @lastminute.com | Executive MBA @Esade | Passionate about Business & People at Crocierissime.

Where is Laura Amoretti based?

Laura Amoretti is based in San Remo, Liguria, Italy while working with Crocierissime.

What companies has Laura Amoretti worked for?

Laura Amoretti has worked for Crocierissime, Lastminute.Com, Rumbo, Cruiseline.Com, and Law Firm.

Who are Laura Amoretti's colleagues at Crocierissime?

Laura Amoretti's colleagues at Crocierissime include Pierfranco Bacigaluppi, Monica Vittani, Giovanni Tozzi, Stefania Ferrari, and Alessandro Bartolotta.

How can I contact Laura Amoretti?

You can use AeroLeads to view verified contact signals for Laura Amoretti at Crocierissime, including work email, phone, and LinkedIn data when available.

What schools did Laura Amoretti attend?

Laura Amoretti holds Executive Master Of Business Administration, Emba from Esade Business & Law School.

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