Laura Muller Email and Phone Number

Account manager for bakery ingredients

* Work with R&D, supply chain, and customer service to provide best in class service and value-added fats and oils.* Service accounts in bakery, confectionery, plant based, and candle segments on the West coast, including California, New Mexico, Nevada, and Arizona

• Continuing roles and responsibilities within AAK with a greater emphasis on project load and execution in a timely manner. • Improved speed to market by over 25% from previous year

• Technician for Bakery and Dairy segments• Identified and executed co-development opportunities with sales force via customer visits, customer plant tours, and industry tradeshows• Performed demonstrations at the AAK booth for attendees at tradeshows to showcase value-adding solutions in bakery products, such as flatbreads, cakes, icings, and biscuits• Provided technical support for sales team to provide customer with best value-adding fat or oil solution • Collaborated with ingredient suppliers in the industry for innovation and co-development opportunities for customers• Hosted customers at the grand opening of the AAKtion lab and provided samples and lab tours• Developed standard recipe formulas for prototypes

- Department of Innovation for the Baking Group- Continued responsibility in commercialization of new products for the Duncan Hines and Comstock brands

- Department of Innovation for Duncan Hines Grocery Division- Assist in commercialization of new products for the Duncan Hines brand- Perform analytical tests for products such as pH, moisture content, moisture loss, specific gravity, viscosity, water activity, height measurements- Travel to co-packers and plants to oversee plant trials and production start ups- Conduct monthly shelf life studies- Develop product reports- Use of Product Vision Software

- Worked in the Duncan Hines Grocery Division at Pinnacle Foods LLC in the Innovation group- Assisted food scientists in innovation projects- Prepared samples for sensory testing- Maintained ingredient inventory for the Duncan Hines baking labs- Performed analytical testing, such as pH, moisture content, moisture loss, heights, water activity, viscosity, specific gravity

- Worked for Dr, Donald Schaffner for one semester to obtain research credit- Did microbiological testing on foods obtained from the Rutgers Dining Hall as part of the Dining Services Project. Tested for various microorganisms such as Staphylococcus aureus, Salmonella spp., Bacillus cereus, Escherichia coli, Listeria monocytogenes.- Made various types of agar for the specific microorganisms tested weekly- Carried out microbiological testing for the Internet Foods Project, which was designed to test the microbiological safety of raw meats and seafood obtained from the internet

- Worked as a Quality Assurance Intern during the summers of 2011 and 2012- Assisted in Quality Assurance International (QAI) Organic Audit to continue certification of Organic products- Assisted in internal and external audit of plant to maintain proper food safety conditions - Assisted in preparing documentation for the Global Food Safety Initiative (GFSI) audit- Carried out quality lab testing, such as moisture, color, oxygen and carbon dioxide percentage