 Provided administrative support for the leadership teams in North America and Canada to streamline business operations. Execute various administrative tasks, including travel arrangements, scheduling, submission of expense reports. Coordinated meetings in person (including catering) or via Teams which also included multiple time zones in North America, Canada and internationally. Coordinated and executed week-long seminars for 30-35 colleagues including international travel logistics. Organized hotel accommodations, meeting rooms, client dinners, and conferences and offsite Events Managed hotel contracts for off-site meetings and seminars. Coordinated monthly leadership team calls and created decks outlining current strategic advances, customer commendations and financials. Collaborated with colleagues on employee events creating an atmosphere of camaraderie and inclusion.

 Performed a variety of administrative tasks for C-Level Executives to streamline business operations.  Coordination of client meetings, including document preparation and scheduling involving multiple calendars across several time zones, both in-person and virtual. Monthly system reconciliation of client headcounts and charges to ensure billing accuracy. Established and managed employee engagement providing communications, activities, and events and distribution of awards and recognition creating inclusion. Prepared and edited correspondence, communications and presentations. Maintained digital document filing retention with the highest regard for HIPA confidentiality, contract specifications and amendments. Managed and tracked travel/meeting/conference expenses; working closely with finance and accounting groups to ensure spending was aligned and within budget. Coordinated travel logistics, including transportation, hotel accommodations, and conference registrations for Executives.

 Proactively managed calendars for director and executive team reducing conflicts and increasing efficiencies. Maintained document filing retention and storage system with the highest regard for confidentiality, organization, and timely retrieval of documents. Created, implemented, and maintained a comprehensive database for reporting productivity statistics to comply with corporate policies.  Coordinated and executed quarterly Operations Reviews and annual Kick Off Meetings. Arranged and coordinated travel arrangements and monthly expense reporting for the executive team. Quarterly execution of leadership team shift bids and creation of digital time off calendar to prevent conflicts.