Began career at Tesco holding various roles including as customer assistant, successfully promoted to Team Leader, Customer Service Desk, Cash Office and Community Champion. Also carried out role of Shift Leader with direct reports of 16-25 colleagues. As Training Manager, remote work across 32 stores, covering Stoke on Trent, Crewe, Stafford, Derbyshire and Burton Upon Trent• Recruitment and selection of new starts• Induction process along with follow up process with 4, 8 and 12 week reviews• Development and new policy training for shift leaders and store managers• Setting targets and tracking progress of training using e-learning system• Support HR Manager with HR issues• Auditing Right to Work documents• Responsible for Rewards and Recognition• Ensuring adherence to GDPR policy• Reviewing and issuing formal documents such as contracts• Handling sickness and absence issues and supporting colleagues back to work• Supporting store managers with people issues such as maternity, grievance and disciplinary• Ensuring all 32 stores have correct number of personal license holders and first aid trained staff• Monitoring training requirements and re-booking for renewals such as First Aid Training• Managing license exams• Collaborating with area manager and operations manager to ensure area achieves targets• Training needs analysis and supporting colleagues on performance program