Laura Berti Email & Phone Number

Verona, IT

Remote

• Social media content strategy and creation.
• Blog planning and writing.
• Lead nurturing (e.g. through email campaigns).

Remote

Sutton House, London

• Plan and implement the preventive conservation and annual deep cleaning programme at the property; i.e. daily overseeing the cleaning routines, monitoring the historic rooms’ environment in terms of light levels.
• Manage a team of Conservation Assistants and Volunteers, providing training and support by demonstrating conservation cleaning best practice.
• Plan and deliver visitor engagement activities to uncover our conservation work as part of the property’s public programme (Conservation in Action), including the creation of online content for the property’s website.
• Plan and commission remedial conservation projects in liaison with the regional Conservator and Curator, and working directly with the appointed specialists.
• Manage the Collection and the Archive to comply with the Collection Management Instruction and retain our Museum Accreditation status; i.e. regularly updating the Collections Management System, carrying out inventory.
• Manage risk to ensure the safety of people, the collection and the building through risk assessments and compliance checks.

Sutton House / Ham House, London

• Preventive conservation specialist – carried out routine and deep clean of the showrooms and collections, environmental monitoring (light, relative humidity and temperature) and Integrated Pest Management, while also.
• Updated and created object condition reports and worked on the inventory to expand catalogue entries and/or digitise paper records.
• Object photography and inventory marking.
• Handled and moved historic objects, furniture and paintings, and became a specialist in materials and their properties.

Sutton House, London

• Administrated visitor enquiries and online bookings and organised a private event at the property.
• Responsible for catering and retail stocktake and ordering.
• Responsible for weekly banking, safe reconciliation and cash delivery and collection.

Sutton House, London

• Keyholder and cash handling responsibilities, including till set up and cash up.
• Delivered guided tours of the property and exceptional customer service, working with volunteers.
• Responsible for the daily operation of the property’s café (set up, cleaning, food and beverages restock).
• Duty managed events, from poetry reading to weddings.

London

• First point of contact for visitors at the ticket desk and in the galleries; i.e. welcoming, providing information, selling tickets and memberships, promoting donations and Gift Aid.
• Worked during events.
• Worked once a week at the museum’s Bookings Office as administrator.
• Supported the delivery of workshops and learning events for children and families.
• Carried out audience evaluation surveys.
• Performed health and safety procedures (fire evacuation).

Master Of Arts (Ma), Museums, Galleries And Contemporary Culture

Practical dissertation project on evocative objects and the creation of personal mini-museums as new ways to experience museum collections.

Bachelor'S Degree, Architecture

Erasmus Scholarship, Architecture

A-Levels Humanities