Laura Ching Email & Phone Number

Palm Beach, Florida, Us

Radnor, Pennsylvania, Us

Provided HR consulting services to regional staff, specializing in employee/labor relations alongside recruitment, employee development, compensation, and compliance initiatives.• Streamlined compliance procedures to reduce compliance errors and penalties while ensuring adherence to federal and state regulations. • Led negotiations for a new collective bargaining agreement, balancing the interests of both management and labor to achieve a mutually beneficial outcome while saving the company labor costs.• Improved employee productivity and morale by designing and implementing an enhanced performance management system incorporating coaching and corrective action strategies.• Decreased turnover among high-potential employees by spearheading strategic succession planning initiatives to identify and develop top talent within the organization.• Improved employee satisfaction and increased employee retention rates by identifying and implementing access to comprehensive training and development programs covering compliance, policies, and procedures.• Conducted management and leadership training sessions and facilitated DDI classes, resulting in increasing leadership effectiveness scores among participants.

Honolulu, Hawaii, Us

Served as the Head of HR, reporting directly to the COO. Oversaw HR department functions, ensuring compliance and efficiency. Identified improvements, resolved issues, developed HR staff, built partnerships with benefit providers, and supported all departments in management meetings.• Spearheaded the development and implementation of a cutting-edge HRIS with a vendor, streamlining the employee lifecycle management process, reducing administrative workload, and enhancing data accuracy.• Overhauled the Affirmative Action Plan (AAP), ensuring compliance with regulatory mandates and promoting diversity, equity, and inclusion (DEI) initiatives within the organization.• Identified inefficiencies and bottlenecks in existing processes through data analysis and stakeholder feedback, leading initiatives to streamline workflows and enhance operational efficiency.• Achieved a 98% accuracy rate in payroll processing, ensuring timely payments for all employees and reducing errors, leading to heightened employee satisfaction.• Designed and implemented standardized procedures that improved compliance adherence, fostering a legally compliant and highly functional workplace environment.• Increased employee retention rates through targeted recruitment efforts and the implementation of employee relationship programs, contributing to organizational stability and growth.

Us

Offered guidance, recommendations, and technical/clerical support to management at all levels. Directed all aspects of the employment lifecycle, from recruitment to terminations, including interviews, background checks, onboarding, training, personnel file maintenance, performance counseling, and promotions.• Audited and rectified leave records for 200+ Hawaii State Judiciary juvenile detention home workers and led testing and training for seamless implementation of the new leave system.• Oversaw all personnel transactions for the First Circuit Court, ensuring accuracy and compliance in recruitment, classification, employee relations, and training/travel.• Decreased unnecessary expenditures while optimizing resource allocation by directing management on staffing needs, budget requirements, and training.• Coordinated employment efforts to decrease in time-to-fill for difficult positions, leading to recruiting qualified candidates through effective collaboration with agencies and placement offices.• Boosted departmental productivity by initiating process improvement projects and implementing streamlined procedures to enhance efficiency in personnel transaction management.• Led HR staff training with a focus on enhancing transaction processing proficiency and team performance.

Plano, Tx, Us

FedEx Office is a multifaceted retail location. This location consisted of both a shipping hub for FedEx andcontained a retail aspect with respect to Kinko’s office and print solutions. My roles in this organization required meto focus on both business segments and operations. I worked and managed in multiple locations with anywhere from3 to 12 direct reports.

Bachelor Of Science - Bs, Human Resources Management And Services

Associate'S Degree, Business Administration And Management, General