Laura Corsi Email & Phone Number

Ginevra, Svizzera

✔Review and processing of orders, returns, and exchanges; for fraudulent transactions, with a focus on communication and updates to the client.✔Assist in handling customer inquiries via the Christian Louboutin call center; support calls, emails, and live chats.✔Support the CL freestanding & pop-up stores' clients by managing their boutique calls within our.

Geneva, Switzerland

- Communicate company policy to customers as necessary and observe at all times client confidentiality and company policies for data protection and security- Build strong client relationships and client book and representing the Christian Louboutin brand image with all customer interactions- Ensure customer expectations are always exceeded- Customer.

Geneva Area, Switzerland

Referring to the Operations Manager, main tasks are: - Update and develop the Leading Directory of all the MBA Leadership Development Programs used by 100 Top Business Schools (Harvard, INSEAD, Yale, IMD, MIT, etc.)- Update and develop the MBA Employers Directory on 1400 international companies (J&J, Siemens, Apple, L'Oreal etc.)- Update, develop and.

Brescia Area, Italy

• Issues product quotations basing on the technical specs given by the layout department
• Manages the incoming and outgoing phone calls
• Books travel solutions for managers (flight tickets, hotel, transfers from/to the airport)
• Translates technical manuals and customers documents
• Manages the issuing of visa for managers and customers
• Participates to weekly sales meetings and issues written reports

Brescia Area, Italy

• Forwards samples by entering request; arranging shipment; notifying customer
• Prepares sales presentations by compiling data; developing presentation formats and materials
• Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses; forwarding for reimbursement
• Provides sales vs. projection results by preparing and forwarding sales tracking reports
• Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
• Visits customers/external suppliers

Brescia Area, Italy

• Technical translation of mechanical and electrical manual from IT to ENG/DEU/SPA and vice versa
• Assisting the customer from the budget quotation throughout the whole sales process
• Maintains promotional database by inputting invoice and bill-back data.
• Updates managers by consolidating, analyzing, and forwarding daily action summaries.
• Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
• Resolves promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managers.

Bachelor'S Degree, Tourism And Travel Services Management

BUSINESS ECONOMICS * - 12 CFU GEOGRAPHY* - 6 CFU INFORMATICS* - 3 CFU ENGLISH LANGUAGE AND TRANSLATION * - 6 CFU SPANISH LANGUAGE - 3 CFU.

Corporate Finance Management

High School Diploma, Business Studies And Foreign Languages, 91/100

General Studies

Language Exchange in Canada