Laura Cristiani Email and Phone Number

- Creating social media content across Instagram and Facebook- Daily requirement to assist with customer service and extra tasks upon further request- Professionally handling customer complaints- Contacting potential contributors and investors- Brainstorming ideas for future themes for the project with the CEO and MaaS Research Fellow - Manually on-board customers using complex system- Requires knowledge and use of InDesign and Canva- Taking on high levels of responsibility

- Ownership of campaign management and ad serving - Provided in-depth assessment of all options through learning and mastering the key media tools and buying systems - Built value-adding relationships with clients, media owners, and internal planning teams- Ownership of monthly finance processes. Managed the account query process and ensured queries were answered with supporting documentation in a timely manner - Weekly campaign monitoring. All queries were followed up with media owners/clients and resolved quickly- Data analysis and EOC presentations - Pro-active approach to all tasks and compliance with deadlines Clients: Super Retail Group (Supercheap Auto and Rebel Sports), Philips (Personal Health and Health Systems), Leukaemia Foundation, The Field Jobs, Brisbane Grammar School, and Queensland Airports