Laura Devlin Email & Phone Number

County Dublin, Ireland

Joe Duffy BMW

Co Meath

Opel Windsor, Unit 3, Liffey Valley Motor Mall, Clondalkin Dublin 22

at TNS Distribution •Front Face to TNS, meeting and greeting all customers and suppliers when they come through the doors of TNS•Deal with all warehouse, stock control and reception queries•Responsible for all delivery bookings in and out of the TNS warehouse. Monitors what is being booked out and what stock is being booked in•Accountable for processing invoices, sales orders and credits•Daily communication with customers and visitors •Responsible for answering and… Show more at TNS Distribution •Front Face to TNS, meeting and greeting all customers and suppliers when they come through the doors of TNS•Deal with all warehouse, stock control and reception queries•Responsible for all delivery bookings in and out of the TNS warehouse. Monitors what is being booked out and what stock is being booked in•Accountable for processing invoices, sales orders and credits•Daily communication with customers and visitors •Responsible for answering and directing calls to the main TNS line as well as making outbound calls to customers•Dealing with customer complaints and queries as well as making outbound calls informing customers of new offers or updates•Also worked on the Purchasing team clearing purchase order backlogs and updating the TNS database•Worked for a time with the Sales team assisting with the set-up of the TNS webshop by calling customers and informing them of the change, processing sales orders to customers, inputting all information to the system, and keeping customers informed on their orders, i.e tracking the orders. Show less

Updating inventory reports•Dealing with customer queries and complaints•Working with CMS •Data input and filing•Sending Purchase Orders as well as answer inbound calls and responding to e-mails•Knowledge of Lotus Notes

Trainee Beautician, WestPoint Beauty Salon•Perform General Receptionist duties•Meet and Greet customers•Cashier, cash up at the end of the day account for any discrepancies•Carry out Beauty Treatments on clients where required•Deal with any customer complaints or queries•Scheduling customer appointments through e-mail, inbound calls and walk in customers•Upselling and cross selling to customers by recommending suitable productsAug 2010 – Mar 2011Next… Show more Trainee Beautician, WestPoint Beauty Salon•Perform General Receptionist duties•Meet and Greet customers•Cashier, cash up at the end of the day account for any discrepancies•Carry out Beauty Treatments on clients where required•Deal with any customer complaints or queries•Scheduling customer appointments through e-mail, inbound calls and walk in customers•Upselling and cross selling to customers by recommending suitable productsAug 2010 – Mar 2011Next Department Store, Casual Work, Sales Attendant•Serving customers•Stock control•Dealing with customers queries and complaints•Operating the till and handling cash Show less