Laura Dille Email & Phone Number

San Francisco, California, United States

• Manage the efficient and effective implementation, communication, and administration of health, wellness, absence management and retirement programs• Partner with LOA TPA to manage leave of absence process end-to-end for all staff, from initial request through their return-to-work.• Manage the annual open enrollment period - including communications, systems implementation, testing, launch and close; and post-enrollment activities• Lead benefit orientations, support onboarding and offboarding benefit communications and processes.• Subject matter expert on employee benefits: responds to employee inquires; manages qualifying work/life events; and provides claims assistance.• Deliver high level customer service to employees, colleagues and external partners by providing timely and accurate responses to requests and inquires.• Identify trends in employee questions and feedback; proactively look for opportunities to improve the employee experience.• Evaluate and modify existing benefits programs, policies, processes and procedures to maintain best in class benefit offerings and ensure accuracy in benefits delivery, strong plan performance, and cost containment.• Audit, reconcile and pay monthly insurance statements and premiums.• Manage required reporting and ensure compliance of city and federal mandates (ex. ACA, SF HCSO).• Support Wellness Program initiatives and logistics• Partner with consultants, vendors, brokers and carriers to optimize benefit plans and programs.• Ensure compliance with local, state and federal laws, including required notice distribution, non- discrimination testing, internal reviews of benefits plans & deductions• Partner with HR Systems Manager to ensure set up and timely delivery of benefits and integrations

Austin, Texas, United States

• Assist in analysis and recommendation of comprehensive employee benefit offerings and strategies.• Recommend new or modified benefit programs to management and support decision making and budgeting by analyzing benefit options and predicting future costs.• Present weekly benefits presentations to new employees. • Work closely with Accounting and Finance on benefits reports, vendor bill reconciliations and discrepancies. • Manage benefits file feeds to ensure accurate enrollments.• Manage vendor relationships with all benefit providers and third-party brokers.• Train, educate and assist employees with benefits needs and questions.• Manage all aspects of open enrollment including open enrollment meetings and communications; implement changes to existing offerings by preparing announcement materials, plan summary documents and other presentations of new information.• Manage new hire and life event enrollments, terminations and COBRA.• Maintain enrollment and claims records for all plans.• Set up benefit eligible associates in benefit enrollment system, HRIS and carrier portals.• File ACA 1095 End of Year Tax Forms.• Provide financial oversight on all programs by managing all vendor billing reconciliations, preparing benefit budgets,scheduling expenditures and analyzing variances and initiating corrective actions.• Pull ad hoc reports for various departments and leadership.• Work closely with brokers and carriers to review and recommend plan and carrier changes.• Create marketing materials for company-wide initiatives and benefits materials. • Research and present new and upcoming benefits to management and leadership.• Closely partner with Payroll and HR Managers on benefits and 401(k) data and processes.• Review benefit plans and carrier reporting; develop benefits information, statistical and census data for actuaries, insurance carries and management. Review carrier reporting.

Dallas/Fort Worth Area

• Assist in analysis and recommendation of comprehensive employee benefit offerings and strategies. • Recommend new or modified benefit programs to management and support decision making and budgeting by analyzing benefit options and predicting future costs. • Manage all leaves of absence; STD, LTD, FMLA and Maternity/Paternity Leave. • Manage vendor relationships with all benefit providers and third-party brokers. • Train, educate and assist employees with benefits needs and questions.• Manage all aspects of open enrollment including open enrollment meetings and communications; implement changes to existing offerings by preparing announcement materials, plan summary documents and other presentations of new information. • Educate and counsel associates regarding their benefits, claims, coverage, etc. and work with benefit broker or carriers when further assistance is needed. • Manage new hire and life event enrollments, terminations and COBRA. • Maintain enrollment and claims records for all plans.• Set up benefit eligible associates in benefit enrollment system, HRIS and carrier portals. • Oversee compliance; prepare and execute with legal consultation, benefits documentation, such as original and amended plan documents, benefit agreements and insurance policies/plan descriptions. • Study existing and new legislation, enforce adherence to requirements and advise management on needed actions.• Provide financial oversight on all programs by managing all vendor billing reconciliations, preparing benefit budgets, scheduling expenditures and analyzing variances and initiating corrective actions. • Work closely with brokers and carriers to review and recommend plan and carrier changes. • Manage and execute company-wide Wellness initiative. • Research and present new and upcoming benefits to management and leadership. • Closely partner with Payroll and HR Managers on benefits and 401(k) data and processes.

Dallas, Texas, United States

• Produced business performance reporting packages.• Monitored and analyzed financial, statistical, and operational data trends.• Reviewed financial reports and streamlined operations to increase productivity and company profits.• Created and maintained precise and accurate models, charts, and reports.• Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.• Developed forecasting tools and dashboards to analyze revenue variance, business pipeline and industry trends.• Supervision of Summer Intern.• Financial management, data management and internal information processes.• Expense reconciliation, preparing financials statements that consolidate financial performance for various events.• Ensure business partners handle their resources by tracking monthly and quarterly performance through the comparison of actual versus expectations.

Anthony Travel, Inc.

•Help manage associates in HRIS System•Update associate information in HRIS System•Responsible for P&L Financial Reporting; year-to-year comparisons & forecasting•Complete Financial Closeouts•Complete adjustment journal entries and correct discrepancies•Pre-event reconciliations for all pre-paid events•Complete daily bank deposits and proper allocation of all checks received from clients and vendors•Document and develop accounting/office procedures•Quarterly and Yearly Financial Reports•Credit Card and Check Reports bi-monthly•Accounts Receivable functions such as collections, invoice creation, processing sales in Sabre and maintaining commission summaries for all credit card guarantee events•Maintain office organization and accounting filing system•Assist with various accounting projects as needed•New hire training

Dallas/Fort Worth Area

•Manage accounting filing system•Support the Accounting department with various projects•Create and send monthly reports to department heads and stakeholders•Complete daily bank deposits•Timekeeping system administrator•Reconcile payments processed in the reservation system

Bachelor Of Science (Bs), Economics

Minor, Business Administration